For technical reasons McDonald s 1 Store Museum redirects here For the museum see McDonald s No 1 Store Museum McDonald
McDonald's

McDonald's Corporation, doing business as McDonald's, is an American multinational fast food chain, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. The brothers' business, which started off as a hamburger stand, soon became the company franchise as it is today. The Golden Arches is now the company's logo, which was introduced in 1953 at a location in Phoenix, Arizona. In 1955, Ray Kroc, a businessman, joined the company as a franchise agent and, in 1961, bought the company from the McDonald brothers. Previously headquartered in Oak Brook, Illinois, it moved to nearby Chicago in June 2018. McDonald's is also a real estate company through its ownership of around 70% of restaurant buildings and 45% of the underlying land (which it leases to its franchisees). McDonald's has over 40,000 international restaurant locations as of 2024 and 13,622 in the United States as of 2025. The restaurants serve in total over 69 million customers daily in over 100 countries.
![]() Golden Arches logo used since 2006 | |
![]() Headquarters in Chicago, Illinois, United States | |
Company type | Public |
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Traded as |
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ISIN | US5801351017 |
Industry | Fast food restaurants, real estate |
Founded | May 15, 1940 (McDonald's Corporation) | , in San Bernardino, California, United StatesApril 15, 1955
Founders | Richard & Maurice McDonald (original restaurant chain)Ray Kroc (McDonald's Corporation) |
Headquarters | Chicago, Illinois , United States |
Number of locations | |
Area served | Worldwide (119+ countries) |
Key people |
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Products |
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Revenue | |
Operating income | |
Net income | |
Total assets | |
Total equity | ![]() |
Number of employees | c. 150,000 (2023) |
Website | mcdonalds.com corporate.mcdonalds.com |
Footnotes / references |
McDonald's is the world's second-largest fast food restaurant chain by number of locations, surpassed only by Chinese chain Mixue Ice Cream & Tea as of September 2024. McDonald's primary offerings are hamburgers, cheeseburgers, and french fries. Other items on their menu include chicken, fish, fruit, and salads. Their bestselling licensed item is their french fries, followed by the Big Mac. The McDonald's Corporation revenues come from the rent, royalties, and fees paid by the franchisees, as well as sales in company-operated restaurants. In 2018, McDonald's was the world's second-largest private employer with 1.7 million employees (behind only Walmart with 2.3 million employees), the majority of whom work in the restaurant's franchises.
McDonald's has been subject to criticism of its effects on the world, like obesity, low worker wages, and negative impacts on the environment.
History
Origin

Siblings Richard and Maurice McDonald, with the goal of making $1 million before they turned 50, opened the first McDonald's at 1398 North E Street at West 14th Street in San Bernardino, California, on May 15, 1940.
Speedee Service System
The McDonald brothers introduced the "Speedee Service System" in 1948, putting into expanded use the principles of the modern fast-food restaurant that predecessor White Castle had put into practice more than two decades earlier. When the brothers made the Speedee Service System, they fired their 20 carhops, removed their silverware and plates for paper wrappings and cups so that they no longer needed a dishwasher, and simplified their menu to just nine items: hamburgers, cheeseburgers, three soft drink flavors in one 12-ounce size, milk, coffee, potato chips and pie. “Our whole concept was based on speed, lower prices, and volume,” Richard McDonald later said.
Mascots
The original mascot of McDonald's was a hamburger-headed chef who was referred to as "Speedee". In 1962, the Golden Arches replaced Speedee as the universal mascot.Clown mascot Ronald McDonald was introduced in 1963 to market the chain to children.
Ray Kroc



The present corporation credits its founding to franchised businessman Ray Kroc on April 15, 1955. This was the ninth opened McDonald's restaurant overall, although this location was destroyed in 1984 after the San Ysidro McDonald's massacre. Kroc was recorded as being an aggressive business partner, driving the McDonald brothers out of the industry.
Kroc and the McDonald brothers fought for control of the business, as documented in Kroc's autobiography. In 1961, he purchased the McDonald brothers' equity in the company and began the company's worldwide reach. The sale cost Kroc $2.7 million (worth almost $28,410,134 in the current day). The San Bernardino restaurant was eventually torn down in 1971, and the site was sold to the Juan Pollo chain in 1998. This area serves as headquarters for the Juan Pollo chain, and a McDonald's and Route 66 museum. With the expansion of McDonald's into many international markets, the company has become a symbol of globalization and the spread of the American way of life.
Changes
In 1994, McDonald's banned smoking at the 1,400 locations it wholly owned.

In 2006, McDonald's introduced its "Forever Young" brand by redesigning all of its restaurants, the first significant redesign since the 1970s. It resembles a coffee shop, with wooden tables, faux-leather chairs, and muted colors; the red was muted to terracotta, the yellow was shifted to golden for a more "sunny" look, and olive and sage green were added. The warmer look has less plastic and more brick and wood, with modern hanging lights for a softer glow. Many restaurants feature free Wi-Fi and flat-screen TVs. Other upgrades include double drive-throughs, flat roofs instead of the angled red roofs, and fiberglass instead of wood. Instead of the familiar golden arches, the restaurants feature "semi-swooshes" (half of a golden arch), similar to the Nike swoosh.
As a result of the COVID-19 pandemic, McDonald's closed most seating and all play areas in its United States restaurants. It transitioned to drive-through and curbside orders at locations and online food ordering delivery services. In July 2020, for the year's second quarter, McDonald's reported earnings of 66 cents per share. Compared to the same period of last year, it represented a fall of 68%.
Products
Menu

McDonald's predominantly sells hamburgers, various types of chicken, chicken sandwiches, French fries, soft drinks, shakes, breakfast items, and desserts. In most markets, McDonald's offers salads and vegetarian items, wraps and other localized fare. On a seasonal basis, McDonald's offers the McRib sandwich. During March of each year, McDonald's offers a Shamrock Shake to honor Saint Patrick's Day. The company often introduces items temporarily or brings them back after long absences.
In addition, the chain also sells some items within the United States on a regional basis; for example, the Hatch Green Chile Double Cheeseburger, which is topped with New Mexico green chile, is only available in the southwestern state of New Mexico.
In 2021, the company cut value meals and cheaper items from its menu as part of a focus on higher-priced items.
McValue Meal Deal
The McValue Meal, which has four items and was created in 2024. The meal deal is in the McValue menu and costs $5. It was created to be a budget friendly meal on the McValue menu.
Health improvements
When Steve Easterbrook became CEO of the company in 2015, McDonald's streamlined the menu which in the United States contained nearly 200 items. The company looked to introduce healthier options and removed high-fructose corn syrup from hamburger buns. The company removed artificial preservatives from Chicken McNuggets, replacing chicken skin, safflower oil and citric acid found in Chicken McNuggets with pea starch, rice starch, and powdered lemon juice.
In September 2018, McDonald's USA announced that they no longer use artificial preservatives, flavors and colors entirely from seven classic burgers sold in the U.S., including the hamburger, cheeseburger, double cheeseburger, McDouble, Quarter Pounder with Cheese, double Quarter Pounder with Cheese and the Big Mac. Nevertheless, the pickles will still be made with an artificial preservative, although customers can choose to opt out of getting pickles with their burgers.
McPlant
In November 2020, McDonald's announced McPlant, a plant-based burger, along with plans to develop additional meat alternative menu items that extend to chicken substitutes and breakfast sandwiches. This announcement came after the successful testing of Beyond Meat plant based meat substitutes.
In late 2022, McDonald's announced the addition of the Double McPlant at all restaurants in the United Kingdom and Ireland starting January 4 due to the success of the McPlant. In 2024, select McDonald's in the UK were testing vegan ice cream called Choco Scoop and Strawberry Scoop and receiving positive reviews.
International menu variations
Asia
McDonald's Menu is customized to reflect consumer tastes in their respective countries. Restaurants in several countries, particularly in Asia, serve soup. This local deviation from the standard menu is a characteristic for which the chain is particularly known and one which is employed either to abide by regional food taboos (such as the religious prohibition of beef consumption in India) or to make available foods with which the regional market is more familiar (such as the sale of McRice in Indonesia, or Ebi (prawn) Burger in Singapore and Japan). McDonald's restaurants in China include fried buns and soybean milk on their breakfast menus.
In partnership with the Central Food Technological Research Institute in India, McDonald's has introduced millet-based buns on September 4, 2024. Three major (Pearl millet, Sorghum, and Finger millet) and two minor (Proso and Paspalum scrobiculatum) millets are used which makes up 22% of the bun. It provides more calcium, iron, and protein in addition to a small amount of complex carbs to aid in satiety more quickly.
Europe and New Zealand

In France, McDonald's is called McDo. They sell macaroons, Croque McDos, croissants, pain au chocolat, and beer. In Germany and some other Western European countries, McDonald's also sells beer. In New Zealand, until 2020, McDonald's sold meat pies after local affiliate McDonald's New Zealand partially relaunched the Georgie Pie fast food chain it bought out in 1996. In Greece, the signature hamburger, Big Mac, is changed by adding Tzatziki sauce and packaging in a pita.
North America
In the United States and Canada, after limited trials on a regional basis, McDonald's began offering in 2015 and 2017, respectively, a partial breakfast menu during all hours its restaurants were open. All-day breakfast was phased out from menus at the start of the COVID-19 pandemic in 2020.
Types of McDonald's locations and McDonald's subsidies

In the United States, most standalone McDonald's restaurants offer both counter service and drive-through service, with indoor and sometimes outdoor seating.
In 1994, McDonald's attempted Hearth Express, a prototype specializing in homestyle takeout meals. Among the fare offered were meatloaf, fried chicken, and baked ham. This experiment started with a single location in Darien, Illinois but closed in only one year.
McDrive
Drive-Thru, Auto-Mac, Pay and Drive, or "McDrive" as it is known in many countries, often has separate stations for placing, paying for, and picking up orders while the customer remains in their vehicle; it was first introduced in Sierra Vista, Arizona in 1975, following the lead of other fast-food chains. The first such restaurant in Britain opened at Fallowfield, Manchester, in 1986. In some countries, McDrive locations near highways offer no counter service or seating. In contrast, locations in high-density city neighborhoods often omit drive-through service. There are also a few locations, mostly in downtown districts, that offer a "Walk-Thru" service in place of Drive-Thru.
McCafé
McCafé is a café-style accompaniment to McDonald's restaurants. The concept was created by McDonald's Australia, starting with Melbourne in 1993. McDonald's discounted three of its bakery items: the apple fritter, blueberry muffin, and cinnamon roll, in 2023.
"Create Your Taste" restaurants
From 2015 to 2016, McDonald's tried a more flexible burger service and restaurant concept based on other restaurants such as Shake Shack and Grill'd. It was rolled out for the first time in Australia in early 2015 and expanded to China, Hong Kong, Singapore, Arabia, and New Zealand, with ongoing trials in the US market. In dedicated "Create Your Taste" (CYT) kiosks, customers could choose all ingredients, including the type of bun and meat, along with optional extras. CYT food was served to the table on wooden boards, fries in wire baskets, and salads in China bowls with metal cutlery at a higher price. In November 2016, Create Your Taste was replaced by a "Signature Crafted Recipes" program designed to be more efficient and less expensive.
McDonald's Next
McDonald's Next uses open-concept design and offers "Create Your Taste" digital ordering. The concept store also offers free mobile device charging and table service after 6:00 pm. The first store opened in Hong Kong in December 2015. The buildings aren't colorful, and instead use more natural colors, like from concrete and unpolished oak.
PlayPlaces
McDonald's playgrounds used to be called Playlands and they were outside. People were beginning to wonder if Playlands were too dangerous. Because of this, McDonald's moved them inside and began to make them out of softer materials, like plastic instead of metal. They renamed them PlayPlaces in 1987.
McExpress and McStop
Some locations are connected to gas stations and convenience stores, while others called McExpress have limited seating or menu or may be located in a shopping mall. Other McDonald's are located in Walmart stores. McStop is a location targeted at truckers and travelers who may have services found at truck stops.
CosMc's
In July 2023, the company announced it was working towards a new fast-food brand called CosMc's that would be tested at ten sites. The first location was opened in December 2023 in Bolingbrook, Illinois, and the company is working to open nine restaurants in Texas by the end of 2024 as a test. The outlets will have a smaller real-estate footprint than regular McDonald's restaurants and are focused on selling coffee and other drinks to afternoon customers.
The name for the new brand comes from CosMc, a McDonaldland mascot that appeared in advertisements in the late 1980s and early 1990s.
Corporate overview
Facts and figures


McDonald's restaurants are in 120 countries and territories and serve 68 million customers daily. There are 37,855 restaurants worldwide, employing more than 210,000 people as of the end of 2018. There are a total of 2,770 company-owned locations and 35,085 franchised locations, which includes 21,685 locations franchised to conventional franchisees, 7,225 locations licensed to developmental licensees, and 6,175 locations licensed to foreign affiliates.
The McDonald's on-demand delivery concept, which began in 2017 with a partnership with Uber Eats and added DoorDash in 2019 (with select locations adding Grubhub in 2021), accounts for up to 3% of all business as of 2019.
The $100 billion in sales generated by McDonald's company-owned and franchise restaurants in 2019 accounts for almost 4% of the estimated $2.5 trillion global restaurant industry.
Stock holdings
Focusing on its core brand, McDonald's began divesting itself of other chains it had acquired during the 1990s. The company owned a majority stake in Chipotle Mexican Grill until October 2006, when McDonald's fully divested from Chipotle through a stock exchange. Until December 2003, it owned Donatos Pizza, and it owned a small share of Aroma Café, from 1999 to 2001. On August 27, 2007, McDonald's sold Boston Market to Sun Capital Partners.
McDonald's has increased shareholder dividends for 25 consecutive years, making it one of the S&P 500 Dividend Aristocrats. The company is ranked 131st on the Fortune 500 of the largest United States corporations by revenue. In October 2012, its monthly sales fell for the first time in nine years. In 2014, its quarterly sales fell for the first time in seventeen years, when its sales dropped for the entirety of 1997.
Money loss
In the United States, it is reported that drive-throughs account for 70 percent of sales. McDonald's closed down 184 restaurants in the United States in 2015, which was 59 more than what they planned to open. This move was the first time McDonald's had a net decrease in the number of locations in the United States since 1970.
In the first three months of 2025, as U.S. President Donald Trump's tariff plans began to be unveiled and implemented, McDonald's revenue in the US fell 3.6% compared to the previous year, the largest sales decline in the US since the peak of the Covid-19 pandemic.
Business trends
Year | Revenue in billion US$ | Net income in billion US$ | Total assets in billion US$ | Locations | Employees (in thousands) | Ref. |
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2005 | 19.1 | 2.6 | 29.9 | 447 | ||
2006 | 20.8 | 3.5 | 28.9 | 31,046 | 465 | |
2007 | 22.7 | 2.3 | 29.3 | 31,377 | 390 | |
2008 | 23.5 | 4.3 | 28.4 | 31,967 | 400 | |
2009 | 22.7 | 4.5 | 30.2 | 32,478 | 385 | |
2010 | 24.0 | 4.9 | 31.9 | 32,737 | 400 | |
2011 | 27.0 | 5.5 | 32.9 | 33,510 | 420 | |
2012 | 27.5 | 5.4 | 35.3 | 34,480 | 440 | |
2013 | 28.1 | 5.5 | 36.6 | 35,429 | 440 | |
2014 | 27.4 | 4.7 | 34.2 | 36,258 | 420 | |
2015 | 25.4 | 4.5 | 37.9 | 36,525 | 420 | |
2016 | 24.6 | 4.6 | 31.0 | 36,899 | 375 | |
2017 | 22.8 | 5.1 | 33.8 | 37,241 | 235 | |
2018 | 21.0 | 5.9 | 32.8 | 37,855 | 210 | |
2019 | 21.0 | 6.0 | 47.5 | 38,695 | 205 | |
2020 | 19.2 | 4.7 | 52.6 | 39,198 | 200 | |
2021 | 23.2 | 7.5 | 53.6 | 40,031 | 200 | |
2022 | 23.1 | 6.1 | 50.4 | 40,275 | 150 | |
2023 | 25.4 | 8.4 | 56.1 | 41,822 | 150 |
Business model

Ownership
The company owns the land on which many of its restaurants are situated, which is valued at an estimated $42 billion. The company earns a significant portion of its revenue from rental payments from franchisees. These rent payments rose 26 percent between 2010 and 2015, accounting for one-fifth of the company's total revenue at the end of the period. In recent times, there have been calls to spin off the company's U.S. holdings into a potential real estate investment trust, but the company announced at its investor conference on November 10, 2015, that this would not happen. CEO Steve Easterbrook discussed that pursuing the REIT option would pose too large a risk to the company's business model.
McDonald's trains its franchisees and management at one of the Hamburger Universities. As of 2015, the Hamburger Universities reside in Oak Brook, Tokyo, London, Sydney, Munich, São Paulo, Shanghai, and Moscow.
In other countries, McDonald's restaurants are operated by joint ventures of McDonald's Corporation and other, local entities or governments.
Workers
According to Fast Food Nation by Eric Schlosser (2001), nearly one in eight workers in the U.S. have at some time been employed by McDonald's. Employees are encouraged by McDonald's Corp. to maintain their health by singing along to their favorite songs to relieve stress, attending church services to have a lower blood pressure, and taking two vacations annually to reduce the risk for myocardial infarction.
Fast Food Nation states that McDonald's is the largest private operator of playgrounds in the U.S., as well as the single largest purchaser of beef, pork, potatoes, and apples. The selection of meats McDonald's uses varies to some extent based on the host country's culture.
Headquarters
On June 13, 2016, McDonald's confirmed plans to move its global headquarters to Chicago's West Loop neighborhood in the Near West Side. The 608,000-square-foot structure opened on June 4, 2018, and was built on the former site of Harpo Productions (where The Oprah Winfrey Show and several other Harpo productions taped).
The McDonald's former headquarters complex, McDonald's Plaza, is in Oak Brook, Illinois. It sits on the site of the former headquarters and stabling area of Paul Butler, the founder of Oak Brook. McDonald's moved into the Oak Brook facility from an office within the Chicago Loop in 1971.
Board of directors
As of December 2024[update], the board of directors had the following members:
- Chris Kempczinski; chairman and CEO of McDonald's
- Anthony G. Capuano, CEO of Marriott International
- Kareem Daniel, former chairman of Disney Media and Entertainment Distribution
- Lloyd H. Dean, president and CEO of Dignity Health
- Catherine M. Engelbert, commissioner of the Women's National Basketball Association
- Margo Georgiadis, former CEO of Ancestry.com
- Mike Hsu, chairman and CEO of Kimberly-Clark
- John J. Mulligan, executive vice president and COO of Target Corporation
- Jennifer L. Taubert, Executive Vice President and Worldwide Chairman, Innovative Medicine, Johnson & Johnson
- Paul S. Walsh, executive chairman of McLaren Group
- Amy E. Weaver, President and Chief Financial Officer of Salesforce
- Miles D. White, chairman and CEO of Abbott Laboratories
In March 2015, Steve Easterbrook became CEO and president of McDonald's to replace the old CEO Don Thompson.
In November 2019, McDonald's board of directors voted to remove Easterbrook as CEO since he had violated corporate policies on personal conduct by entering into a relationship with a company employee. He was replaced as CEO by Chris Kempczinski, who had been president of McDonald's USA.
In August 2022, McDonald's announced significant changes to its board. It said that existing director Sheila Penrose, chair of JLL Inc., would retire and that Anthony Capuano, CEO of Marriott International, executive vice president and worldwide chairman of pharmaceuticals Jennifer Taubert of Johnson & Johnson, and Amy Weaver president and CFO of Salesforce would join. The changes were unrelated to an effort by activist investor Carl Icahn.
Ownership
Shareholder name | Percentage |
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The Vanguard Group | 9.85% |
BlackRock | 7.35% |
State Street Corporation | 4.83% |
JP Morgan Chase | 5.25% |
Geode Capital Management | 2.31% |
Bank of America | 2.08% |
Morgan Stanley | 2.46% |
Wellington Management Company | 1.66% |
Norges Bank (Dec 31, 2024) | 1.31% |
Others | 66.17% |
Global operations


International influence
McDonald's has become emblematic of globalization, sometimes referred to as the "McDonaldization" of society. The Economist newspaper uses the "Big Mac Index": the comparison of the cost of a Big Mac in various world currencies can be used to informally judge these currencies' purchasing power parity. Switzerland has the most expensive Big Mac in the world as of July 2015, while the country with the least expensive Big Mac is India (albeit for a Maharaja Mac—the next cheapest Big Mac is Hong Kong). The northernmost McDonald's restaurant in the world is located in Rovaniemi, Finland (after the restaurant in Murmansk, Russia was closed in 2022), however from January 2024 this had changed again as McDonald's opened a new restaurant in Tromsø, Norway. And the southernmost in the world is located in Invercargill, New Zealand.
Thomas Friedman said that no country with a McDonald's had gone to war with another; however, the "Golden Arches Theory of Conflict Prevention" is incorrect. Exceptions are the 1989 United States invasion of Panama, NATO's bombing of Serbia in 1999, the 2006 Lebanon War, and the 2008 South Ossetia war—McDonald's suspended operations in its corporate-owned stores in Crimea after Russia annexed the region in 2014. On August 20, 2014, as tensions between the United States and Russia strained over the Russian annexation of Crimea, and the resultant U.S. sanctions, the Russian government temporarily shut down four McDonald's outlets in Moscow, citing sanitary concerns. The company has operated in Russia since 1990 and, in August 2014, had 438 stores across the country. On August 23, 2014, Russian Deputy Prime Minister Arkady Dvorkovich ruled out any government move to ban McDonald's and dismissed the notion that the temporary closures had anything to do with the sanctions.
Some observers have suggested that the company should be given credit for increasing the service standard in markets it enters. A group of anthropologists in a study entitled Golden Arches East looked at McDonald's impact on East Asia and Hong Kong, particularly. When it opened in Hong Kong in 1975, McDonald's was the first restaurant to consistently offer clean restrooms, driving customers to demand the same of other restaurants and institutions. McDonald's has partnered with Sinopec, the second-largest oil company in the People's Republic of China, as it takes advantage of the country's growing use of personal vehicles by opening numerous drive-through restaurants.
Global activities
In Beijing, China, McDonald's restaurants are state-owned enterprises operating according to franchise agreements. Beijing Capital Agricultural Group owns these franchises.
McDonald's has opened a McDonald's restaurant and McCafé on the underground premises of the French fine arts museum, The Louvre.
The company opened vegetarian-only restaurants in India. The first one opened in 2012 at Amritsar, India.
On January 9, 2017, 80% of the franchise rights in mainland China and Hong Kong were sold for US$2.08 billion to a consortium of CITIC Limited (for 32%). Private equity funds managed by CITIC Capital (for 20%) and Carlyle (for 20%), which CITIC Limited and CITIC Capital would form a joint venture to own the stake.
On the river Elbe in Hamburg, Germany, is the world's only "McBoat", a float-through service (similar to drive-through) for people on the river.
In Sweden, Happy Meal boxes can be used as goggles, with the game Slope Stars. In the Netherlands, McDonald's has introduced McTrax that doubles as a recording studio; it reacts to touch. They can create their own beats with a synth and tweak sounds with special effects.
Changes in Russia and Ukraine
On March 8, 2022, McDonald's temporarily closed their 850 locations in Russia due to the invasion of Ukraine, but will continue to pay the salary for 62,000 employees. Approximately nine percent of global revenue and three percent of operating profit come from Russia and 100 locations in Ukraine.
On May 16, 2022, McDonald's announced that the closures would become permanent and that it was selling all its 850 stores in Russia. Furthermore, 32 years after McDonald's entered the Soviet market, the American giant wants its current business to be "de-Arched", the company plans to retain its trademarks in Russia, meaning the locations would no longer be allowed to use the McDonald's name, logo, or menu. McDonald's also said it would continue to pay its Russian employees until the sale is finalized. The company has more than 60,000 Russian employees.
On June 10, 2022, a Russian McDonald's buyer announced a new logo as an attempt at rebranding. It featured one circle and two lines representing a burger and two french fries. The business was rebranded as Vkusno i tochka, which roughly translates to "Tasty – Period." The first restaurants in Russia were opened on 12 June 2022.
McDonald's will reopen its stores in Ukraine after closing them in February in non-contested areas like Kyiv and Western Ukraine. During the closure, McDonald's continued paying its employees, numbering some 10,000. Before the conflict, Ukraine had approximately 109 restaurants; it is unclear how many will reopen.
On November 11, 2022, McDonald's in Belarus announced that all 25 stores in 6 cities would rebrand and operate as Vkusno i tochka "in several weeks".
In Kazakhstan, McDonald's suspended operations in November 2022 due to the impossibility of supplying minced meat from Russia. The franchise was transferred to Food Solutions KZ, after which the restaurants first changed their name to "We are open" (Біз ашықпыз); in August 2023, they were renamed in honor of the best employees, and in November 2023 the final rebranding was carried out. The network is now called I'M, with a heart sign used instead of a dot over the I.
McDonald's employee relations


United States
Technology uses
Since the late 1990s, McDonald's has attempted to replace employees with electronic kiosks that would perform actions such as taking orders and accepting money. In 1999, McDonald's first tested "E-Clerks" in suburban Chicago, Illinois, and Wyoming, Michigan, with the devices being able to "save money on live staffers" and attracting larger purchase amounts than average employees.
In 2013, the University of Oxford estimated that in the succeeding decades, there was a 92% probability of food preparation and serving becoming automated in fast food establishments. By 2016, McDonald's "Create Your Taste" electronic kiosks were seen in some restaurants internationally where customers could custom order meals.
In 2017, McDonald's launched an app in the United States that allows customers to skip the ordering line inside or drive through and order online. Many McDonald's locations have special parking spaces for such orders.
In September 2019, McDonald's purchased an AI-based start-up, Apprente, to replace human servers with voice-based technology in its US drive-throughs.
In early 2023, McDonald's opened its first largely automated restaurant in Fort Worth, Texas. The restaurant in question would de-emphasize human contact when ordering, with employees available if there were problems but who would otherwise be absent from the ordering process (along with others working in the kitchen or other back-of-the-house roles). There was no seating in this restaurant.
Worker complaints
In March 2015, McDonald's workers in 19 U.S. cities filed 28 health and safety complaints with the U.S. Occupational Safety and Health Administration, which allege that low staffing, lack of protective gear, poor training, and pressure to work fast resulted in injuries. The complaints allege that, because of a lack of first aid supplies, workers were told by management to treat burn injuries with condiments such as mayonnaise and mustard. The Fight for $15 labor organization aided the workers in filing the complaints.
The Roosevelt Institute, a liberal think tank, accuses some McDonald's restaurants of actually paying less than the minimum wage to entry positions due to "rampant" wage theft.
France
Workers at the McDonald's franchise at Saint-Barthélémy, Marseille, occupied the restaurant in protest against its planned closure. Employing 77 people, the restaurant is the second-biggest private sector employer in Saint-Barthélémy, which has an unemployment rate of 30 percent. Lawyers for Kamel Guemari, a shop steward at the franchise, claimed an attempt was made to kill him when a car drove at him in the restaurant car park.
South Korea
In South Korea, McDonald's pays part-time employees $5.50 an hour and is accused of paying less with arbitrary schedule adjustments and pay delays.
United Kingdom
On August 5, 2013, The Guardian revealed that 90 percent of McDonald's UK workforce are on zero-hour contracts, making it possibly the largest such private sector employer in the country. In April 2017, due to employee strikes, they gave all employees the option of fixed contracts instead. A study released by Fast Food Forward conducted by Anzalone Liszt Grove Research showed that approximately 84 percent of all fast food employees working in New York City in April 2013 had been paid less than their legal wages by their employers.
From 2007 to 2011, fast food workers in the U.S. drew an average of $7 billion of public assistance annually resulting from receiving low wages. The McResource website advised employees to break their food into smaller pieces to feel fuller, seek refunds for unopened holiday purchases, sell possessions online for quick cash, and "quit complaining" as "stress hormone levels rise by 15 percent after ten minutes of complaining." In December 2013, McDonald's shut down the McResource website amidst negative publicity and criticism. McDonald's plans to continue an internal telephone help line through which its employees can obtain advice on work and life problems.
In September 2017, two British McDonald's stores agreed to a strike over zero-hours contracts for staff. Picket lines were formed around the two stores in Crayford and Cambridge. The strike was supported by then Leader of the Opposition Jeremy Corbyn.
Criticism
McDonald's has been criticized for numerous aspects of its business, including its products' health effects, employees' treatment, and other business practices. In the late 1980s, Phil Sokolof, a millionaire businessman who had suffered a heart attack at the age of 43, took out full-page newspaper ads in New York, Chicago, and other large cities accusing McDonald's menu of being a threat to American health and asking them to stop using beef tallow to cook their french fries.
In 2001, Eric Schlosser's book Fast Food Nation included criticism of the business practices of McDonald's, particularly concerning its use of political influence and targeting advertisements to children.
Critical terms such as "McJob" and "McMansion" have been added to dictionaries.
Health risks
In 1990, activists from a small group known as London Greenpeace (no connection to the international group Greenpeace) distributed leaflets entitled What's wrong with McDonald's?, criticizing its environmental, health, and labor record. The corporation wrote to the group demanding they desist and apologize, and, when two of the activists refused to back down, sued them for libel leading to the "McLibel case", one of the longest cases in English civil law. A documentary film of the McLibel Trial has been shown in several countries.
Morgan Spurlock's 2004 documentary film Super Size Me claimed that McDonald's food was contributing to the increase of obesity in society and that the company was failing to provide nutritional information about its food for its customers. Six weeks after the film premiered, McDonald's announced that it was eliminating the super size option and was creating the adult Happy Meal.
McDonald's response
In response to public pressure, McDonald's has sought to include more healthy choices in its menu, announcing in May 2008 that, in the United States and Canada, it has switched to using cooking oil that contains no trans fats for its french fries, and canola-based oil with corn and soy oils, for its baked items, pies, and cookies, by the end of 2018. The company introduced a new slogan to its recruitment posters: "Not bad for a McJob."
Environment and shrinkflation
Since McDonald's began receiving criticism for its environmental practices in the late 1980s, it has significantly reduced its use of materials.
McDonald's has been criticized for shrinkflation, colloquially dubbed "McFlation", with increases in menu prices far exceeding inflation.
War controversies

Amidst the Gaza war, as the Israeli blockade restricted supplies to Gaza, McDonald's in Israel faced condemnation for providing free meals to the Israel Defense Forces, who were accused of engaging in war crimes against Palestinians. The hashtag #BoycottMcDonalds gained worldwide traction on social media. There were also large gathering outside restaurants in Lebanon and Egypt protesting the move. McDonald's in other countries, like Turkey and Pakistan, distanced themselves from the Israeli brand.
In January 2024, McDonald's CEO Chris Kempczinski acknowledged the public outcry, stating, "Several markets in the Middle East and some outside the region are experiencing a meaningful business impact due to the war and associated misinformation that is affecting brands like McDonald's." As a result of the boycott, McDonald's bought all 225 Israeli franchise-owned restaurants.
Animal welfare problems
Chicken issues
McDonald's has been criticized for using factory farmed fast growing chicken breeds in their supply chain. These breeds are more likely to suffer from welfare issues such as broken or fractured bones, leg deformities and heart failure.
Egg production
Since McDonald's purchases over 2 billion eggs per year, which accounts for about 4 percent of eggs produced in the United States, the switch to cage-free eggs is expected to have a major impact on the egg industry. It is part of a general trend toward cage-free eggs driven by consumer concern over the harsh living conditions of hens. In 2014, McDonald's pledged to stop using eggs from battery cage facilities in restaurants in Australia by 2017. By January 2018, McDonald's announced they had succeeded in meeting their goal. In 2015, McDonald's pledged to eliminate caged eggs in restaurants in the United States by the end of 2025, which they completed nearly two years ahead of schedule in February 2024.
Animal cruelty
In 2012, McDonald's pledged to stop sourcing pork from facilities that use gestation crates in the U.S. By 2023, they reported that they had achieved 96% of this goal.
McDonald's has been the subject of animal rights activism. In 2021, Animal Rising blockaded four UK distribution centers using bamboo towers, leading to food shortages at restaurants. They cited "suffering of animals" in the McDonald's supply chain as a motivating factor.
Recalls
In 1986, McDonald's partnered with Lego, offering different block sets as part of its Happy Meals. McDonald's was alerted by the U.S. Consumer Product Safety Commission that the small Lego pieces could pose a potential choking hazard for some of its youngest customers. Parents who had purchased McDonald's Happy Meals with a Lego toy for children under 3 years old were asked to return the building blocks to the point of purchase and exchange them for Duplo sets, which contained bigger blocks and were designed specifically for toddlers. Though, no injuries were linked to the Lego sets at the time.
In 2010, McDonald's recalled 12 million of its promotional Shrek-themed drinking glasses due to traces of cadmium in the paint of the glass. The release of these glasses coincided with the release of the Shrek movie "Shrek Forever After". The glasses were produced by ARC International, of Millville, New Jersey.
In 2010, McDonald's issued a recall of its packaged apple slices due to listeria contamination. The fruit had been shipped by Missa Bay, a subsidiary of Ready Pac Foods, before listeria monocytogenes was discovered on the facility's production equipment. The suspect apples were distributed in 36 U.S. states and Washington, D.C. The chain's other menu items containing apples at the time were also recalled, including oatmeal and its fruit and walnut snacks. Fortunately, no cases of illness were linked to the apples at McDonald's at the time.
In 2014, McDonald's recalled 1.6 million Hello Kitty themed whistles that were distributed through Happy Meals and Mighty Kids Meals due to the whistles being a choking hazard. The U.S. Consumer Product Safety Commission found that two children coughed up pieces of the whistles they inhaled, with one of the two children needing medical attention.
In 2015 in Japan, McDonald's recalled 1 million Chicken McNuggets from restaurants after a customer complained that they had discovered a piece of plastic in the boneless chicken pieces. Not long after, another customer found vinyl in their McNuggets. The fragment measured 1.5 inches. Each nugget is typically just over 2 inches long, so it is unclear how this contamination was missed. The shard of vinyl was traced back to Cargill, which was responsible for running a chicken processing plant in Saraburi, Thailand. After further investigation, the processing company reported that the plastic fragment didn't come from its facilities.
In 2016, McDonald's recalled 32.6 million fitness tracker toys that were in their Happy Meals for causing blisters and burning the wearers. The issue was popularized by a parent in Arkansas that posted a video on Facebook of her child getting burned by the tracker. The marketing stunt was also criticized for associating fitness and health with unhealthy food and that any benefits from the children using the tracker would be short-lived.
In 2018, there was an outbreak of Cyclospora infections McDonald's that traced back to the chain's salads. More than 430 people across at least 15 U.S. states contracted the parasite, with at least 20 individuals requiring hospitalization. The contamination was specifically linked to the romaine lettuce and carrots included in a Fresh Express salad mix used at the restaurants. McDonald's recalled salads from 3,000 restaurants across the United States Midwest and also decided to change its supplier.
In 2019, bottles of Robinsons Fruit Shoots sold at McDonald's in the United Kingdom became got recalled due to faulty packaging. The problem involved the cap specifically on the bottles of the apple and blackcurrant flavored beverages, in which drinking spout could detach and pose a choking hazard. The issue was particularly pressing since Fruit Shoots are marketed directly to kids. Britvic and McDonald's worked to recall the 200-milliliter bottles of the fruit juice after a handful of reports from customers. McDonald's released a statement in which it confirmed that it had pulled the bottles from its restaurants and was instead awaiting new stock.
In 2021, McDonald's Sweet 'N Sour Sauce got recalled in Ireland after it was discovered that the condiment contained mustard. The Food Safety Authority of Ireland, like the rest of the European Union, counts mustard as one of the 14 allergens that must be declared if included in a food product. For some, mustard can cause severe reactions, including anaphylaxis. It is unclear how mustard ended up in the 25-milliliter tubs of the product. The condiment was promptly removed from stores, with the Food Safety Authority of Ireland also issuing a warning on it.
In 2022 in New Zealand, a person on social media complained that their Chicken McBites were undercooked. Further investigation showed that the raw chicken was caused by an error involving portion sizing, which threw off the cooking times. With that, it started a recall. They decided to remove Chicken McBites off the menu, in an abundance of caution afterwards.
In 2024, McDonald's supplier of onions, Taylor Farms recalled the onions sold at McDonald's after 104 people in 14 states got sick, 34 hospitalizations, and one death from E. Coli after eating Quarter Pounders in the United States.Colorado was the state that had the largest amount of cases and was where the one person died.
Legal cases
McDonald's has been involved in several lawsuits and other legal cases, most involving trademark disputes. The company has threatened many food businesses with legal action unless it drops the 'Mc' or 'Mac' from trading names.
European Union
In April 2017, Irish fast-food chain Supermac's submitted a request to the European Union Property Office to cancel McDonald's owned trademarks within the European Union, claiming that McDonald's engaged in "trademark bullying; registering brand names... which are simply stored away in a war chest to use against future competitors", after the trademarks had prevented Supermac's from expanding out of Ireland. The EUIPO ruled in Supermac's favor, finding that McDonald's "has not proven genuine use" of many trademarks, canceling McDonald's owned trademarks such as "Big Mac" and specific "Mc"-related trademarks within the European Union.
Burger King responded by "trolling" McDonald's by giving their burgers names that included the words "Big Mac" that also mocked the original burger, which included "Like a Big Mac But Juicier", "Like a Big Mac, But Actually Big" and "Big Mac-ish But Flame-Grilled of Course."
In 2023, the EUIPO Board of Appeal partially annulled their decision after McDonald's filed 700 pages of additional evidence despite objections. However, on further appeal to the European Court of Justice, the court ruled in 2024 that McDonald's had failed to prove the use of the Big Mac trademark in relation to chicken products or services associated with operating restaurants, meaning Supermac's and other businesses are now free to use the "Mac" in their business names and in names for poultry products in Europe. McDonald's retains the Big Mac trademark solely for its beef burgers.
The McDonald's group has had proceedings taken against it by the French Tax Authorities, with possible charges of criminal tax fraud. In July 2022, the group reached an agreement with the French judicial authorities to end criminal proceedings for tax fraud.
Malaysia
On September 8, 2009, McDonald's Malaysian operations lost a lawsuit to prevent another restaurant from calling itself McCurry. McDonald's lost in an appeal to Malaysia's highest court, the Federal Court. On December 29, 2016, McDonald's Malaysia issued a statement that said only certified halal cakes are allowed inside its restaurants nationwide.
Australia
In April 2007, in Perth, Western Australia, McDonald's pleaded guilty to five charges relating to the employment of children under 15 in one of its outlets and was fined A$8,000.
McDonald's workers said they were facing sexual abuse and harassment, a year after there boss promised to clean up behavior at the fast-food chain. One 19-year-old worker, Matt, told the BBC some of his colleagues were scared of going into work, and that managers would "touch up" other members of staff. Since the BBC's original investigation into the company, the UK equality watchdog has heard 300 reported incidents of harassment.
United Kingdom
The longest-running legal action of all time in the UK was the McLibel case against two defendants who criticized several aspects of the company. The trial lasted ten years and called 130 witnesses. The European Court of Human Rights deemed that the unequal resources of the litigants breached the defendants' rights to freedom of speech and biased the trial. The result was widely seen as a "PR disaster" for McDonald's.
In 2021, it emerged that at least 50 employees had filed charges against the chains regarding harassment in the workplace in five years, leading to the company instituting anti-harassment training. Some of the complainants also stated that they were verbally and physically harassed in retaliation for their complaints. In 2023, the BBC conducted an investigation, and reported that more than 100 current and recent UK workers at outlets of the fast-food chain allege there is a continuing toxic culture of sexual assault, harassment, racism and bullying.
In January 2025, it was reported that over 700 young workers had filed lawsuits against McDonald's UK, alleging widespread harassment and discrimination. The claims, handled by the law firm Leigh Day, involved current and former employees under the age of 20 and spanned more than 450 restaurants. Following a BBC investigation in July 2023, testimonies highlighted issues such as racism, homophobia, ableism, and harassment. McDonald's UK, dismissed 29 workers for sexual harassment in 2023 and established a specialist unit to investigate such allegations. However, unions argued that these measures did not resolve the issues. Employees shared accounts of inappropriate behavior, including homophobic remarks, sexual advances, and unwanted physical contact from managers. Similar allegations had been raised in 2019, with the Bakers, Food and Allied Workers Union reporting over 1,000 cases of harassment involving female employees. In March 2025, the Equality and Human Rights Commission wrote to all 1,400 McDonald's branches telling them they must comply with their legal duties, or risk enforcement action.
United States
The 1994 court case Liebeck v. McDonald's Restaurants examined a McDonald's practice of serving coffee so hot that when spilled, it caused third degree burns requiring weeks of hospitalization and skin grafting surgery. The trial outcome was an award of $2.86 million (equivalent to $5.33 million in 2023) for the plaintiff, 81-year old Stella Liebeck. The amount was later reduced to $640,000 (equivalent to $1.2 million in 2023). In 2019, a McDonald's employee, Jenna Ries, sued the restaurant chain over allowing sexual harassment in the workplace and described the working environment as "toxic".
In 2023, an investigation by the United States Department of Labor found child labor violations at McDonald's franchises in the state of Kentucky, which involved over 300 children, two of them 10-year-olds. A total of $212,000 was levied against three franchises for the violations. Further investigations uncovered child labor violations involving 83 minors at 16 different locations in Louisiana and Texas, with imposed fines amounting to $77,572.
Marketing and advertising
McDonald's has maintained an extensive advertising campaign for decades. In addition to the usual media (television, radio, and newspaper), the company makes significant use of billboards and signage. Also, it sponsors sporting events ranging from Little League to the FIFA World Cup and Olympic Games. Television has been central to the company's advertising strategy. To date, McDonald's has used 23 different slogans in United States advertising, as well as a few other slogans for select countries and regions.
Children's advertising
McDonald's uses playgrounds, games, and toys to make children want to go to McDonald's.
Celebrity endorsements
Sports champions
In 1992, basketball player Michael Jordan became the first celebrity to have a McDonald's value meal named after him. The "McJordan", a Quarter Pounder with pickles, raw onion slices, bacon, and barbecue sauce, was available at Chicago franchises.
In March 2014, a unique "Sprite 6 Mix by LeBron James" flavor of Sprite featuring the flavors of lemon-lime, orange, and cherry debuted just before the NBA playoffs. James' endorsement of Sprite has also included the seasonal "cranberry" and "winter-spiced cranberry" editions of the beverage. James' deal with Coca-Cola and Sprite ended in 2020, with a new partnership with Pepsi and Mountain Dew launching in 2021.
In January 2025, WNBA player Angel Reese became the first woman to partner with McDonald's, creating the Angel Reese Special. The meal consists of a Quarter Pounder with cheese, bacon, a new barbecue sauce, medium fries, and a medium orange Hi-C or any choice of drink. Ordering it as a double Quarter Pounder was promoted in reference to Reese's consistent double-doubles during games.
Music artists
In September 2020, McDonald's partnered with rapper Travis Scott to release the "Travis Scott Meal", a Quarter Pounder with cheese, bacon, lettuce, pickles, ketchup, and mustard; medium fries with barbecue sauce; and a Sprite, nationwide. Scott designed new uniforms for McDonald's employees and released Cactus Jack merchandise using vintage visuals from the fast food chain's history. The company followed up with the "J Balvin Meal", a Big Mac with no pickles; fries with ketchup; and an Oreo McFlurry, in a partnership with reggaeton singer J Balvin.LeBron James was a spokesman for McDonald's from 2003 to 2017 while co-endorsing Coca-Cola-Sprite since early in his career.
In 2021, McDonald's partnered with Korean boy group BTS to release the "BTS Meal" in 50 countries around the world, starting on May 26 in select countries. The meal consists of a 10-piece Chicken McNuggets, medium fries, medium Coke, and for the first time in the United States, two spicy dipping sauces: Sweet Chili and Cajun.
Space exploration
McDonald's and NASA explored an advertising agreement for a planned mission to the asteroid 449 Hamburga; however, the spacecraft was eventually canceled.
Sponsorship in NASCAR
McDonald's entered the NASCAR Cup Series in 1977, sponsoring Richard Childress for one race. Between the years 1977 and 1986, McDonald's would only sponsor a handful of races in a season. In 1993, McDonald's became the full-time sponsor for the No. 27 Junior Johnson & Associates Ford, driven by Hut Stricklin. In 1994, Stricklin was replaced in the car by Jimmy Spencer, who would go on to win twice that season. The following season McDonald's would move over to the No. 94 Bill Elliott Racing Ford, driven by team-owner Bill Elliott. McDonald's stayed with Elliott until the 2001 season when they moved again, this time to the No. 96 PPI Motorsports Ford, driven by rookie Andy Houston. However, when the team failed to field a car for the entire season, McDonald's became absent from NASCAR until 2004, when it joined Evernham Motorsports as a part-time sponsor for drivers Elliott, Kasey Kahne, Elliott Sadler, A. J. Allmendinger, and Reed Sorenson until 2010.
During the 2010 season, McDonald's would enter its longest partnership with a team at Chip Ganassi Racing, sponsoring the No. 1 Chevrolet driven by Jamie McMurray until his final race in the 2019 Daytona 500. McDonald's moved to CGR's No. 42 of Kyle Larson, whom the company sponsored until his suspension in 2020, and also had a one-race partnership with Richard Petty Motorsports' No. 43 Chevrolet driven by Bubba Wallace in 2019 and 2020. McDonald's continued working with the No. 42 under new driver Ross Chastain in 2021 and also joined Wallace's new team 23XI Racing as a "founding partner".
Sports awards and honors
McDonald's is the title sponsor of the McDonald's All-American Game, to draw fans, college coaches, and NBA decision-makers.
Charity
McHappy Day
McHappy Day is an annual event at McDonald's, during which a percentage of the day's sales go to charity. It is the signature fundraising event for Ronald McDonald House Charities (RMHC).
In 2007, McHappy Day was celebrated in primarily Canada.
According to the Australian McHappy Day website, McHappy Day raised $20.4 million in 2009. The goal for 2010 was $20.8 million.
Ronald McDonald House Charities
Ronald McDonald House Charities is a global network of more than 260 Chapters that is made to help families access medical care for their children and family support services in more than 60 countries and regions throughout the world. In 2022, over $182 million were donated to Ronald McDonald House Charities from McDonald's, its franchisees, and its customers.
McDonald's Monopoly donation
In 1995, St. Jude Children's Research Hospital received an anonymous letter postmarked in Dallas, Texas, containing a $1 million winning McDonald's Monopoly game piece. McDonald's officials came to the hospital, accompanied by a representative from the accounting firm Arthur Andersen, who examined the card under a jeweler's eyepiece, handled it with plastic gloves, and verified it as a winner.
McRefugee
McRefugees are home in-secure people in Hong Kong, Japan, and China who can use McDonald's 24-hour restaurants as a temporary hostel.
Future plans
McDonald's has many plans to expand, digitize, and reduce carbon emissions in the near future.
Restaurants expansion
McDonald's wants to add 900 McDonald's restaurants in the U.S. by 2027. In the world, they want to create more 10,000 in the world (totaling 50,000 restaurants globally) by 2027.
Sustainability changes
McDonald's has committed to eliminating deforestation from its global supply chain by 2030 for beef and four other commodities. The company also has a 2050 net-zero carbon emissions commitment, to bring global carbon emissions down.
Digitizing the Arches
Digitizing the Arches is a new initiative of McDonald's. From this, McDonald's announces a partnership with Google to automate restaurants using artificial intelligence, and Google Cloud technology. They also plan to expand the McDonald's loyalty program from 150 million to 250 million 90-day active users by 2027. McDonald's is also planning to expand its digital ordering system to 30% of deliveries originating from their app by 2027.
See also
- Arcos Dorados Holdings
- The Founder, a 2016 biopic of Ray Kroc and the business history of McDonald's
- International availability of McDonald's products
- List of countries with McDonald's restaurants
- List of hamburger restaurants
- List of largest employers
- List of fast food restaurant chains
- MaDonal, a restaurant in Iraq that copies many features of McDonald's
- Maxime, McDuff & McDo, a 2002 documentary film about the unionizing of a McDonald's in Montreal
- McMillions, a 2020 HBO documentary miniseries about the McDonald's Monopoly promotion scam that occurred between 1989 and 2001
- "Sundae Bloody Sundae", a public relations controversy in Portugal
- McDonald's and unions
Notes
- In some markets, including the United States, McDonald's, like many other restaurant chains, refers to its frozen dairy-based beverages as "shakes" rather than "milkshakes" for legal reasons.
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For technical reasons McDonald s 1 Store Museum redirects here For the museum see McDonald s No 1 Store Museum McDonald s Corporation doing business as McDonald s is an American multinational fast food chain founded in 1940 as a restaurant operated by Richard and Maurice McDonald in San Bernardino California United States The brothers business which started off as a hamburger stand soon became the company franchise as it is today The Golden Arches is now the company s logo which was introduced in 1953 at a location in Phoenix Arizona In 1955 Ray Kroc a businessman joined the company as a franchise agent and in 1961 bought the company from the McDonald brothers Previously headquartered in Oak Brook Illinois it moved to nearby Chicago in June 2018 McDonald s is also a real estate company through its ownership of around 70 of restaurant buildings and 45 of the underlying land which it leases to its franchisees McDonald s has over 40 000 international restaurant locations as of 2024 and 13 622 in the United States as of 2025 The restaurants serve in total over 69 million customers daily in over 100 countries McDonald s CorporationGolden Arches logo used since 2006Headquarters in Chicago Illinois United StatesCompany typePublicTraded asNYSE MCDDJIA componentS amp P 100 componentS amp P 500 componentISINUS5801351017IndustryFast food restaurants real estateFoundedMay 15 1940 85 years ago 1940 05 15 in San Bernardino California United StatesApril 15 1955 70 years ago 1955 04 15 McDonald s Corporation FoundersRichard amp Maurice McDonald original restaurant chain Ray Kroc McDonald s Corporation HeadquartersChicago Illinois United StatesNumber of locations41 822 restaurants 2023 Area servedWorldwide 119 countries Key peopleChris Kempczinski Chairman and CEO ProductsBurgerschickenfrench friessoft drinkssoft servesshakessaladsdessertshotcakecoffeebreakfastwrapsRevenueUS 25 49 billion 2023 Operating incomeUS 11 65 billion 2023 Net incomeUS 8 469 billion 2023 Total assetsUS 56 15 billion 2023 Total equity US 4 71 billion 2023 Number of employeesc 150 000 2023 Websitemcdonalds com corporate mcdonalds comFootnotes references McDonald s is the world s second largest fast food restaurant chain by number of locations surpassed only by Chinese chain Mixue Ice Cream amp Tea as of September 2024 McDonald s primary offerings are hamburgers cheeseburgers and french fries Other items on their menu include chicken fish fruit and salads Their bestselling licensed item is their french fries followed by the Big Mac The McDonald s Corporation revenues come from the rent royalties and fees paid by the franchisees as well as sales in company operated restaurants In 2018 McDonald s was the world s second largest private employer with 1 7 million employees behind only Walmart with 2 3 million employees the majority of whom work in the restaurant s franchises McDonald s has been subject to criticism of its effects on the world like obesity low worker wages and negative impacts on the environment HistoryOrigin The oldest operating McDonald s restaurant is the third one built opened in 1953 It is located at 10207 Lakewood Blvd at Florence Ave in Downey California at 33 56 50 N 118 07 06 W 33 9471 N 118 1182 W 33 9471 118 1182 Siblings Richard and Maurice McDonald with the goal of making 1 million before they turned 50 opened the first McDonald s at 1398 North E Street at West 14th Street in San Bernardino California on May 15 1940 Speedee Service System The McDonald brothers introduced the Speedee Service System in 1948 putting into expanded use the principles of the modern fast food restaurant that predecessor White Castle had put into practice more than two decades earlier When the brothers made the Speedee Service System they fired their 20 carhops removed their silverware and plates for paper wrappings and cups so that they no longer needed a dishwasher and simplified their menu to just nine items hamburgers cheeseburgers three soft drink flavors in one 12 ounce size milk coffee potato chips and pie Our whole concept was based on speed lower prices and volume Richard McDonald later said Mascots The original mascot of McDonald s was a hamburger headed chef who was referred to as Speedee In 1962 the Golden Arches replaced Speedee as the universal mascot Clown mascot Ronald McDonald was introduced in 1963 to market the chain to children Ray Kroc Logo from 1940 until 1948Logo from 1948 until 1953Logo from 1953 until 1960 The present corporation credits its founding to franchised businessman Ray Kroc on April 15 1955 This was the ninth opened McDonald s restaurant overall although this location was destroyed in 1984 after the San Ysidro McDonald s massacre Kroc was recorded as being an aggressive business partner driving the McDonald brothers out of the industry Kroc and the McDonald brothers fought for control of the business as documented in Kroc s autobiography In 1961 he purchased the McDonald brothers equity in the company and began the company s worldwide reach The sale cost Kroc 2 7 million worth almost 28 410 134 in the current day The San Bernardino restaurant was eventually torn down in 1971 and the site was sold to the Juan Pollo chain in 1998 This area serves as headquarters for the Juan Pollo chain and a McDonald s and Route 66 museum With the expansion of McDonald s into many international markets the company has become a symbol of globalization and the spread of the American way of life Changes In 1994 McDonald s banned smoking at the 1 400 locations it wholly owned An American McDonald s in Franklin North Carolina in 2024 it is an example of the new look of American McDonald s restaurants In 2006 McDonald s introduced its Forever Young brand by redesigning all of its restaurants the first significant redesign since the 1970s It resembles a coffee shop with wooden tables faux leather chairs and muted colors the red was muted to terracotta the yellow was shifted to golden for a more sunny look and olive and sage green were added The warmer look has less plastic and more brick and wood with modern hanging lights for a softer glow Many restaurants feature free Wi Fi and flat screen TVs Other upgrades include double drive throughs flat roofs instead of the angled red roofs and fiberglass instead of wood Instead of the familiar golden arches the restaurants feature semi swooshes half of a golden arch similar to the Nike swoosh As a result of the COVID 19 pandemic McDonald s closed most seating and all play areas in its United States restaurants It transitioned to drive through and curbside orders at locations and online food ordering delivery services In July 2020 for the year s second quarter McDonald s reported earnings of 66 cents per share Compared to the same period of last year it represented a fall of 68 ProductsMenu French fries a soft drink McSpicy Chicken Fillet and tomato ketchup packet McDonald s predominantly sells hamburgers various types of chicken chicken sandwiches French fries soft drinks shakes breakfast items and desserts In most markets McDonald s offers salads and vegetarian items wraps and other localized fare On a seasonal basis McDonald s offers the McRib sandwich During March of each year McDonald s offers a Shamrock Shake to honor Saint Patrick s Day The company often introduces items temporarily or brings them back after long absences In addition the chain also sells some items within the United States on a regional basis for example the Hatch Green Chile Double Cheeseburger which is topped with New Mexico green chile is only available in the southwestern state of New Mexico In 2021 the company cut value meals and cheaper items from its menu as part of a focus on higher priced items McValue Meal Deal The McValue Meal which has four items and was created in 2024 The meal deal is in the McValue menu and costs 5 It was created to be a budget friendly meal on the McValue menu Health improvements When Steve Easterbrook became CEO of the company in 2015 McDonald s streamlined the menu which in the United States contained nearly 200 items The company looked to introduce healthier options and removed high fructose corn syrup from hamburger buns The company removed artificial preservatives from Chicken McNuggets replacing chicken skin safflower oil and citric acid found in Chicken McNuggets with pea starch rice starch and powdered lemon juice In September 2018 McDonald s USA announced that they no longer use artificial preservatives flavors and colors entirely from seven classic burgers sold in the U S including the hamburger cheeseburger double cheeseburger McDouble Quarter Pounder with Cheese double Quarter Pounder with Cheese and the Big Mac Nevertheless the pickles will still be made with an artificial preservative although customers can choose to opt out of getting pickles with their burgers McPlant In November 2020 McDonald s announced McPlant a plant based burger along with plans to develop additional meat alternative menu items that extend to chicken substitutes and breakfast sandwiches This announcement came after the successful testing of Beyond Meat plant based meat substitutes In late 2022 McDonald s announced the addition of the Double McPlant at all restaurants in the United Kingdom and Ireland starting January 4 due to the success of the McPlant In 2024 select McDonald s in the UK were testing vegan ice cream called Choco Scoop and Strawberry Scoop and receiving positive reviews International menu variations Asia McDonald s Menu is customized to reflect consumer tastes in their respective countries Restaurants in several countries particularly in Asia serve soup This local deviation from the standard menu is a characteristic for which the chain is particularly known and one which is employed either to abide by regional food taboos such as the religious prohibition of beef consumption in India or to make available foods with which the regional market is more familiar such as the sale of McRice in Indonesia or Ebi prawn Burger in Singapore and Japan McDonald s restaurants in China include fried buns and soybean milk on their breakfast menus In partnership with the Central Food Technological Research Institute in India McDonald s has introduced millet based buns on September 4 2024 Three major Pearl millet Sorghum and Finger millet and two minor Proso and Paspalum scrobiculatum millets are used which makes up 22 of the bun It provides more calcium iron and protein in addition to a small amount of complex carbs to aid in satiety more quickly Europe and New Zealand A Croque McDo from France In France McDonald s is called McDo They sell macaroons Croque McDos croissants pain au chocolat and beer In Germany and some other Western European countries McDonald s also sells beer In New Zealand until 2020 McDonald s sold meat pies after local affiliate McDonald s New Zealand partially relaunched the Georgie Pie fast food chain it bought out in 1996 In Greece the signature hamburger Big Mac is changed by adding Tzatziki sauce and packaging in a pita North America In the United States and Canada after limited trials on a regional basis McDonald s began offering in 2015 and 2017 respectively a partial breakfast menu during all hours its restaurants were open All day breakfast was phased out from menus at the start of the COVID 19 pandemic in 2020 Types of McDonald s locations and McDonald s subsidiesMcDonald s was forced to maintain pre existing exterior of the house at their location in Freeport Maine In the United States most standalone McDonald s restaurants offer both counter service and drive through service with indoor and sometimes outdoor seating In 1994 McDonald s attempted Hearth Express a prototype specializing in homestyle takeout meals Among the fare offered were meatloaf fried chicken and baked ham This experiment started with a single location in Darien Illinois but closed in only one year McDrive Drive Thru Auto Mac Pay and Drive or McDrive as it is known in many countries often has separate stations for placing paying for and picking up orders while the customer remains in their vehicle it was first introduced in Sierra Vista Arizona in 1975 following the lead of other fast food chains The first such restaurant in Britain opened at Fallowfield Manchester in 1986 In some countries McDrive locations near highways offer no counter service or seating In contrast locations in high density city neighborhoods often omit drive through service There are also a few locations mostly in downtown districts that offer a Walk Thru service in place of Drive Thru McCafe McCafe is a cafe style accompaniment to McDonald s restaurants The concept was created by McDonald s Australia starting with Melbourne in 1993 McDonald s discounted three of its bakery items the apple fritter blueberry muffin and cinnamon roll in 2023 Create Your Taste restaurants From 2015 to 2016 McDonald s tried a more flexible burger service and restaurant concept based on other restaurants such as Shake Shack and Grill d It was rolled out for the first time in Australia in early 2015 and expanded to China Hong Kong Singapore Arabia and New Zealand with ongoing trials in the US market In dedicated Create Your Taste CYT kiosks customers could choose all ingredients including the type of bun and meat along with optional extras CYT food was served to the table on wooden boards fries in wire baskets and salads in China bowls with metal cutlery at a higher price In November 2016 Create Your Taste was replaced by a Signature Crafted Recipes program designed to be more efficient and less expensive McDonald s Next McDonald s Next uses open concept design and offers Create Your Taste digital ordering The concept store also offers free mobile device charging and table service after 6 00 pm The first store opened in Hong Kong in December 2015 The buildings aren t colorful and instead use more natural colors like from concrete and unpolished oak PlayPlaces A McDonald s in Panorama City Los Angeles California with a Playplace designed to promote a family friendly image McDonald s playgrounds used to be called Playlands and they were outside People were beginning to wonder if Playlands were too dangerous Because of this McDonald s moved them inside and began to make them out of softer materials like plastic instead of metal They renamed them PlayPlaces in 1987 McExpress and McStop Some locations are connected to gas stations and convenience stores while others called McExpress have limited seating or menu or may be located in a shopping mall Other McDonald s are located in Walmart stores McStop is a location targeted at truckers and travelers who may have services found at truck stops CosMc s In July 2023 the company announced it was working towards a new fast food brand called CosMc s that would be tested at ten sites The first location was opened in December 2023 in Bolingbrook Illinois and the company is working to open nine restaurants in Texas by the end of 2024 as a test The outlets will have a smaller real estate footprint than regular McDonald s restaurants and are focused on selling coffee and other drinks to afternoon customers The name for the new brand comes from CosMc a McDonaldland mascot that appeared in advertisements in the late 1980s and early 1990s Corporate overviewFacts and figures Corporate logo used from 1960 until November 18 1968Corporate logo used from November 18 1968 until 2003Corporate logo used from 1993 to 2010 Corporate logo on red background with the wordmark used in the 1990s and 2000sBy 1993 McDonald s had sold more than 100 billion hamburgers causing two digit signs to be left at 99 billion McDonald s restaurants are in 120 countries and territories and serve 68 million customers daily There are 37 855 restaurants worldwide employing more than 210 000 people as of the end of 2018 There are a total of 2 770 company owned locations and 35 085 franchised locations which includes 21 685 locations franchised to conventional franchisees 7 225 locations licensed to developmental licensees and 6 175 locations licensed to foreign affiliates The McDonald s on demand delivery concept which began in 2017 with a partnership with Uber Eats and added DoorDash in 2019 with select locations adding Grubhub in 2021 accounts for up to 3 of all business as of 2019 The 100 billion in sales generated by McDonald s company owned and franchise restaurants in 2019 accounts for almost 4 of the estimated 2 5 trillion global restaurant industry Stock holdings Focusing on its core brand McDonald s began divesting itself of other chains it had acquired during the 1990s The company owned a majority stake in Chipotle Mexican Grill until October 2006 when McDonald s fully divested from Chipotle through a stock exchange Until December 2003 it owned Donatos Pizza and it owned a small share of Aroma Cafe from 1999 to 2001 On August 27 2007 McDonald s sold Boston Market to Sun Capital Partners McDonald s has increased shareholder dividends for 25 consecutive years making it one of the S amp P 500 Dividend Aristocrats The company is ranked 131st on the Fortune 500 of the largest United States corporations by revenue In October 2012 its monthly sales fell for the first time in nine years In 2014 its quarterly sales fell for the first time in seventeen years when its sales dropped for the entirety of 1997 Money loss In the United States it is reported that drive throughs account for 70 percent of sales McDonald s closed down 184 restaurants in the United States in 2015 which was 59 more than what they planned to open This move was the first time McDonald s had a net decrease in the number of locations in the United States since 1970 In the first three months of 2025 as U S President Donald Trump s tariff plans began to be unveiled and implemented McDonald s revenue in the US fell 3 6 compared to the previous year the largest sales decline in the US since the peak of the Covid 19 pandemic Business trends The key trends for the McDonald s Corp are as of the financial year ending December 31 Year Revenue in billion US Net income in billion US Total assets in billion US Locations Employees in thousands Ref 2005 19 1 2 6 29 9 4472006 20 8 3 5 28 9 31 046 4652007 22 7 2 3 29 3 31 377 3902008 23 5 4 3 28 4 31 967 4002009 22 7 4 5 30 2 32 478 3852010 24 0 4 9 31 9 32 737 4002011 27 0 5 5 32 9 33 510 4202012 27 5 5 4 35 3 34 480 4402013 28 1 5 5 36 6 35 429 4402014 27 4 4 7 34 2 36 258 4202015 25 4 4 5 37 9 36 525 4202016 24 6 4 6 31 0 36 899 3752017 22 8 5 1 33 8 37 241 2352018 21 0 5 9 32 8 37 855 2102019 21 0 6 0 47 5 38 695 2052020 19 2 4 7 52 6 39 198 2002021 23 2 7 5 53 6 40 031 2002022 23 1 6 1 50 4 40 275 1502023 25 4 8 4 56 1 41 822 150Business model Ray Kroc joined the chain in 1954 and built it into a global franchise making it the most successful fast food corporation in the worldOwnership The company owns the land on which many of its restaurants are situated which is valued at an estimated 42 billion The company earns a significant portion of its revenue from rental payments from franchisees These rent payments rose 26 percent between 2010 and 2015 accounting for one fifth of the company s total revenue at the end of the period In recent times there have been calls to spin off the company s U S holdings into a potential real estate investment trust but the company announced at its investor conference on November 10 2015 that this would not happen CEO Steve Easterbrook discussed that pursuing the REIT option would pose too large a risk to the company s business model McDonald s trains its franchisees and management at one of the Hamburger Universities As of 2015 the Hamburger Universities reside in Oak Brook Tokyo London Sydney Munich Sao Paulo Shanghai and Moscow In other countries McDonald s restaurants are operated by joint ventures of McDonald s Corporation and other local entities or governments Workers According to Fast Food Nation by Eric Schlosser 2001 nearly one in eight workers in the U S have at some time been employed by McDonald s Employees are encouraged by McDonald s Corp to maintain their health by singing along to their favorite songs to relieve stress attending church services to have a lower blood pressure and taking two vacations annually to reduce the risk for myocardial infarction Fast Food Nation states that McDonald s is the largest private operator of playgrounds in the U S as well as the single largest purchaser of beef pork potatoes and apples The selection of meats McDonald s uses varies to some extent based on the host country s culture Headquarters On June 13 2016 McDonald s confirmed plans to move its global headquarters to Chicago s West Loop neighborhood in the Near West Side The 608 000 square foot structure opened on June 4 2018 and was built on the former site of Harpo Productions where The Oprah Winfrey Show and several other Harpo productions taped The McDonald s former headquarters complex McDonald s Plaza is in Oak Brook Illinois It sits on the site of the former headquarters and stabling area of Paul Butler the founder of Oak Brook McDonald s moved into the Oak Brook facility from an office within the Chicago Loop in 1971 Board of directors As of December 2024 update the board of directors had the following members Chris Kempczinski chairman and CEO of McDonald s Anthony G Capuano CEO of Marriott International Kareem Daniel former chairman of Disney Media and Entertainment Distribution Lloyd H Dean president and CEO of Dignity Health Catherine M Engelbert commissioner of the Women s National Basketball Association Margo Georgiadis former CEO of Ancestry com Mike Hsu chairman and CEO of Kimberly Clark John J Mulligan executive vice president and COO of Target Corporation Jennifer L Taubert Executive Vice President and Worldwide Chairman Innovative Medicine Johnson amp Johnson Paul S Walsh executive chairman of McLaren Group Amy E Weaver President and Chief Financial Officer of Salesforce Miles D White chairman and CEO of Abbott Laboratories In March 2015 Steve Easterbrook became CEO and president of McDonald s to replace the old CEO Don Thompson In November 2019 McDonald s board of directors voted to remove Easterbrook as CEO since he had violated corporate policies on personal conduct by entering into a relationship with a company employee He was replaced as CEO by Chris Kempczinski who had been president of McDonald s USA In August 2022 McDonald s announced significant changes to its board It said that existing director Sheila Penrose chair of JLL Inc would retire and that Anthony Capuano CEO of Marriott International executive vice president and worldwide chairman of pharmaceuticals Jennifer Taubert of Johnson amp Johnson and Amy Weaver president and CFO of Salesforce would join The changes were unrelated to an effort by activist investor Carl Icahn Ownership The ten largest shareholders of McDonald s on March 31 2025 Shareholder name PercentageThe Vanguard Group 9 85 BlackRock 7 35 State Street Corporation 4 83 JP Morgan Chase 5 25 Geode Capital Management 2 31 Bank of America 2 08 Morgan Stanley 2 46 Wellington Management Company 1 66 Norges Bank Dec 31 2024 1 31 Others 66 17 Global operations Countries with McDonald s restaurants showing their first year with its first restaurantA McDonald s restaurant located in an Art Nouveau building in Subotica SerbiaInternational influence McDonald s has become emblematic of globalization sometimes referred to as the McDonaldization of society The Economist newspaper uses the Big Mac Index the comparison of the cost of a Big Mac in various world currencies can be used to informally judge these currencies purchasing power parity Switzerland has the most expensive Big Mac in the world as of July 2015 while the country with the least expensive Big Mac is India albeit for a Maharaja Mac the next cheapest Big Mac is Hong Kong The northernmost McDonald s restaurant in the world is located in Rovaniemi Finland after the restaurant in Murmansk Russia was closed in 2022 however from January 2024 this had changed again as McDonald s opened a new restaurant in Tromso Norway And the southernmost in the world is located in Invercargill New Zealand Thomas Friedman said that no country with a McDonald s had gone to war with another however the Golden Arches Theory of Conflict Prevention is incorrect Exceptions are the 1989 United States invasion of Panama NATO s bombing of Serbia in 1999 the 2006 Lebanon War and the 2008 South Ossetia war McDonald s suspended operations in its corporate owned stores in Crimea after Russia annexed the region in 2014 On August 20 2014 as tensions between the United States and Russia strained over the Russian annexation of Crimea and the resultant U S sanctions the Russian government temporarily shut down four McDonald s outlets in Moscow citing sanitary concerns The company has operated in Russia since 1990 and in August 2014 had 438 stores across the country On August 23 2014 Russian Deputy Prime Minister Arkady Dvorkovich ruled out any government move to ban McDonald s and dismissed the notion that the temporary closures had anything to do with the sanctions Some observers have suggested that the company should be given credit for increasing the service standard in markets it enters A group of anthropologists in a study entitled Golden Arches East looked at McDonald s impact on East Asia and Hong Kong particularly When it opened in Hong Kong in 1975 McDonald s was the first restaurant to consistently offer clean restrooms driving customers to demand the same of other restaurants and institutions McDonald s has partnered with Sinopec the second largest oil company in the People s Republic of China as it takes advantage of the country s growing use of personal vehicles by opening numerous drive through restaurants Global activities In Beijing China McDonald s restaurants are state owned enterprises operating according to franchise agreements Beijing Capital Agricultural Group owns these franchises McDonald s has opened a McDonald s restaurant and McCafe on the underground premises of the French fine arts museum The Louvre The company opened vegetarian only restaurants in India The first one opened in 2012 at Amritsar India On January 9 2017 80 of the franchise rights in mainland China and Hong Kong were sold for US 2 08 billion to a consortium of CITIC Limited for 32 Private equity funds managed by CITIC Capital for 20 and Carlyle for 20 which CITIC Limited and CITIC Capital would form a joint venture to own the stake On the river Elbe in Hamburg Germany is the world s only McBoat a float through service similar to drive through for people on the river In Sweden Happy Meal boxes can be used as goggles with the game Slope Stars In the Netherlands McDonald s has introduced McTrax that doubles as a recording studio it reacts to touch They can create their own beats with a synth and tweak sounds with special effects Changes in Russia and Ukraine On March 8 2022 McDonald s temporarily closed their 850 locations in Russia due to the invasion of Ukraine but will continue to pay the salary for 62 000 employees Approximately nine percent of global revenue and three percent of operating profit come from Russia and 100 locations in Ukraine On May 16 2022 McDonald s announced that the closures would become permanent and that it was selling all its 850 stores in Russia Furthermore 32 years after McDonald s entered the Soviet market the American giant wants its current business to be de Arched the company plans to retain its trademarks in Russia meaning the locations would no longer be allowed to use the McDonald s name logo or menu McDonald s also said it would continue to pay its Russian employees until the sale is finalized The company has more than 60 000 Russian employees On June 10 2022 a Russian McDonald s buyer announced a new logo as an attempt at rebranding It featured one circle and two lines representing a burger and two french fries The business was rebranded as Vkusno i tochka which roughly translates to Tasty Period The first restaurants in Russia were opened on 12 June 2022 McDonald s will reopen its stores in Ukraine after closing them in February in non contested areas like Kyiv and Western Ukraine During the closure McDonald s continued paying its employees numbering some 10 000 Before the conflict Ukraine had approximately 109 restaurants it is unclear how many will reopen On November 11 2022 McDonald s in Belarus announced that all 25 stores in 6 cities would rebrand and operate as Vkusno i tochka in several weeks In Kazakhstan McDonald s suspended operations in November 2022 due to the impossibility of supplying minced meat from Russia The franchise was transferred to Food Solutions KZ after which the restaurants first changed their name to We are open Biz ashykpyz in August 2023 they were renamed in honor of the best employees and in November 2023 the final rebranding was carried out The network is now called I M with a heart sign used instead of a dot over the I McDonald s employee relationsA kiosk for placing orders at the Denton House McDonald s in New Hyde Park on Long Island New YorkFast food workers on strike outside of a McDonald s in St Paul MinnesotaUnited States Technology uses Since the late 1990s McDonald s has attempted to replace employees with electronic kiosks that would perform actions such as taking orders and accepting money In 1999 McDonald s first tested E Clerks in suburban Chicago Illinois and Wyoming Michigan with the devices being able to save money on live staffers and attracting larger purchase amounts than average employees In 2013 the University of Oxford estimated that in the succeeding decades there was a 92 probability of food preparation and serving becoming automated in fast food establishments By 2016 McDonald s Create Your Taste electronic kiosks were seen in some restaurants internationally where customers could custom order meals In 2017 McDonald s launched an app in the United States that allows customers to skip the ordering line inside or drive through and order online Many McDonald s locations have special parking spaces for such orders In September 2019 McDonald s purchased an AI based start up Apprente to replace human servers with voice based technology in its US drive throughs In early 2023 McDonald s opened its first largely automated restaurant in Fort Worth Texas The restaurant in question would de emphasize human contact when ordering with employees available if there were problems but who would otherwise be absent from the ordering process along with others working in the kitchen or other back of the house roles There was no seating in this restaurant Worker complaints In March 2015 McDonald s workers in 19 U S cities filed 28 health and safety complaints with the U S Occupational Safety and Health Administration which allege that low staffing lack of protective gear poor training and pressure to work fast resulted in injuries The complaints allege that because of a lack of first aid supplies workers were told by management to treat burn injuries with condiments such as mayonnaise and mustard The Fight for 15 labor organization aided the workers in filing the complaints The Roosevelt Institute a liberal think tank accuses some McDonald s restaurants of actually paying less than the minimum wage to entry positions due to rampant wage theft France Workers at the McDonald s franchise at Saint Barthelemy Marseille occupied the restaurant in protest against its planned closure Employing 77 people the restaurant is the second biggest private sector employer in Saint Barthelemy which has an unemployment rate of 30 percent Lawyers for Kamel Guemari a shop steward at the franchise claimed an attempt was made to kill him when a car drove at him in the restaurant car park South Korea In South Korea McDonald s pays part time employees 5 50 an hour and is accused of paying less with arbitrary schedule adjustments and pay delays United Kingdom On August 5 2013 The Guardian revealed that 90 percent of McDonald s UK workforce are on zero hour contracts making it possibly the largest such private sector employer in the country In April 2017 due to employee strikes they gave all employees the option of fixed contracts instead A study released by Fast Food Forward conducted by Anzalone Liszt Grove Research showed that approximately 84 percent of all fast food employees working in New York City in April 2013 had been paid less than their legal wages by their employers From 2007 to 2011 fast food workers in the U S drew an average of 7 billion of public assistance annually resulting from receiving low wages The McResource website advised employees to break their food into smaller pieces to feel fuller seek refunds for unopened holiday purchases sell possessions online for quick cash and quit complaining as stress hormone levels rise by 15 percent after ten minutes of complaining In December 2013 McDonald s shut down the McResource website amidst negative publicity and criticism McDonald s plans to continue an internal telephone help line through which its employees can obtain advice on work and life problems In September 2017 two British McDonald s stores agreed to a strike over zero hours contracts for staff Picket lines were formed around the two stores in Crayford and Cambridge The strike was supported by then Leader of the Opposition Jeremy Corbyn CriticismMcDonald s has been criticized for numerous aspects of its business including its products health effects employees treatment and other business practices In the late 1980s Phil Sokolof a millionaire businessman who had suffered a heart attack at the age of 43 took out full page newspaper ads in New York Chicago and other large cities accusing McDonald s menu of being a threat to American health and asking them to stop using beef tallow to cook their french fries In 2001 Eric Schlosser s book Fast Food Nation included criticism of the business practices of McDonald s particularly concerning its use of political influence and targeting advertisements to children Critical terms such as McJob and McMansion have been added to dictionaries Health risks In 1990 activists from a small group known as London Greenpeace no connection to the international group Greenpeace distributed leaflets entitled What s wrong with McDonald s criticizing its environmental health and labor record The corporation wrote to the group demanding they desist and apologize and when two of the activists refused to back down sued them for libel leading to the McLibel case one of the longest cases in English civil law A documentary film of the McLibel Trial has been shown in several countries Morgan Spurlock s 2004 documentary film Super Size Me claimed that McDonald s food was contributing to the increase of obesity in society and that the company was failing to provide nutritional information about its food for its customers Six weeks after the film premiered McDonald s announced that it was eliminating the super size option and was creating the adult Happy Meal McDonald s response In response to public pressure McDonald s has sought to include more healthy choices in its menu announcing in May 2008 that in the United States and Canada it has switched to using cooking oil that contains no trans fats for its french fries and canola based oil with corn and soy oils for its baked items pies and cookies by the end of 2018 The company introduced a new slogan to its recruitment posters Not bad for a McJob Environment and shrinkflation Since McDonald s began receiving criticism for its environmental practices in the late 1980s it has significantly reduced its use of materials McDonald s has been criticized for shrinkflation colloquially dubbed McFlation with increases in menu prices far exceeding inflation War controversies Pro Palestinian protest in Ottawa Canada November 23 2023 Amidst the Gaza war as the Israeli blockade restricted supplies to Gaza McDonald s in Israel faced condemnation for providing free meals to the Israel Defense Forces who were accused of engaging in war crimes against Palestinians The hashtag BoycottMcDonalds gained worldwide traction on social media There were also large gathering outside restaurants in Lebanon and Egypt protesting the move McDonald s in other countries like Turkey and Pakistan distanced themselves from the Israeli brand In January 2024 McDonald s CEO Chris Kempczinski acknowledged the public outcry stating Several markets in the Middle East and some outside the region are experiencing a meaningful business impact due to the war and associated misinformation that is affecting brands like McDonald s As a result of the boycott McDonald s bought all 225 Israeli franchise owned restaurants Animal welfare problems Chicken issues McDonald s has been criticized for using factory farmed fast growing chicken breeds in their supply chain These breeds are more likely to suffer from welfare issues such as broken or fractured bones leg deformities and heart failure Egg production Since McDonald s purchases over 2 billion eggs per year which accounts for about 4 percent of eggs produced in the United States the switch to cage free eggs is expected to have a major impact on the egg industry It is part of a general trend toward cage free eggs driven by consumer concern over the harsh living conditions of hens In 2014 McDonald s pledged to stop using eggs from battery cage facilities in restaurants in Australia by 2017 By January 2018 McDonald s announced they had succeeded in meeting their goal In 2015 McDonald s pledged to eliminate caged eggs in restaurants in the United States by the end of 2025 which they completed nearly two years ahead of schedule in February 2024 Animal cruelty In 2012 McDonald s pledged to stop sourcing pork from facilities that use gestation crates in the U S By 2023 they reported that they had achieved 96 of this goal McDonald s has been the subject of animal rights activism In 2021 Animal Rising blockaded four UK distribution centers using bamboo towers leading to food shortages at restaurants They cited suffering of animals in the McDonald s supply chain as a motivating factor Recalls In 1986 McDonald s partnered with Lego offering different block sets as part of its Happy Meals McDonald s was alerted by the U S Consumer Product Safety Commission that the small Lego pieces could pose a potential choking hazard for some of its youngest customers Parents who had purchased McDonald s Happy Meals with a Lego toy for children under 3 years old were asked to return the building blocks to the point of purchase and exchange them for Duplo sets which contained bigger blocks and were designed specifically for toddlers Though no injuries were linked to the Lego sets at the time In 2010 McDonald s recalled 12 million of its promotional Shrek themed drinking glasses due to traces of cadmium in the paint of the glass The release of these glasses coincided with the release of the Shrek movie Shrek Forever After The glasses were produced by ARC International of Millville New Jersey In 2010 McDonald s issued a recall of its packaged apple slices due to listeria contamination The fruit had been shipped by Missa Bay a subsidiary of Ready Pac Foods before listeria monocytogenes was discovered on the facility s production equipment The suspect apples were distributed in 36 U S states and Washington D C The chain s other menu items containing apples at the time were also recalled including oatmeal and its fruit and walnut snacks Fortunately no cases of illness were linked to the apples at McDonald s at the time In 2014 McDonald s recalled 1 6 million Hello Kitty themed whistles that were distributed through Happy Meals and Mighty Kids Meals due to the whistles being a choking hazard The U S Consumer Product Safety Commission found that two children coughed up pieces of the whistles they inhaled with one of the two children needing medical attention In 2015 in Japan McDonald s recalled 1 million Chicken McNuggets from restaurants after a customer complained that they had discovered a piece of plastic in the boneless chicken pieces Not long after another customer found vinyl in their McNuggets The fragment measured 1 5 inches Each nugget is typically just over 2 inches long so it is unclear how this contamination was missed The shard of vinyl was traced back to Cargill which was responsible for running a chicken processing plant in Saraburi Thailand After further investigation the processing company reported that the plastic fragment didn t come from its facilities In 2016 McDonald s recalled 32 6 million fitness tracker toys that were in their Happy Meals for causing blisters and burning the wearers The issue was popularized by a parent in Arkansas that posted a video on Facebook of her child getting burned by the tracker The marketing stunt was also criticized for associating fitness and health with unhealthy food and that any benefits from the children using the tracker would be short lived In 2018 there was an outbreak of Cyclospora infections McDonald s that traced back to the chain s salads More than 430 people across at least 15 U S states contracted the parasite with at least 20 individuals requiring hospitalization The contamination was specifically linked to the romaine lettuce and carrots included in a Fresh Express salad mix used at the restaurants McDonald s recalled salads from 3 000 restaurants across the United States Midwest and also decided to change its supplier In 2019 bottles of Robinsons Fruit Shoots sold at McDonald s in the United Kingdom became got recalled due to faulty packaging The problem involved the cap specifically on the bottles of the apple and blackcurrant flavored beverages in which drinking spout could detach and pose a choking hazard The issue was particularly pressing since Fruit Shoots are marketed directly to kids Britvic and McDonald s worked to recall the 200 milliliter bottles of the fruit juice after a handful of reports from customers McDonald s released a statement in which it confirmed that it had pulled the bottles from its restaurants and was instead awaiting new stock In 2021 McDonald s Sweet N Sour Sauce got recalled in Ireland after it was discovered that the condiment contained mustard The Food Safety Authority of Ireland like the rest of the European Union counts mustard as one of the 14 allergens that must be declared if included in a food product For some mustard can cause severe reactions including anaphylaxis It is unclear how mustard ended up in the 25 milliliter tubs of the product The condiment was promptly removed from stores with the Food Safety Authority of Ireland also issuing a warning on it In 2022 in New Zealand a person on social media complained that their Chicken McBites were undercooked Further investigation showed that the raw chicken was caused by an error involving portion sizing which threw off the cooking times With that it started a recall They decided to remove Chicken McBites off the menu in an abundance of caution afterwards In 2024 McDonald s supplier of onions Taylor Farms recalled the onions sold at McDonald s after 104 people in 14 states got sick 34 hospitalizations and one death from E Coli after eating Quarter Pounders in the United States Colorado was the state that had the largest amount of cases and was where the one person died Legal cases McDonald s has been involved in several lawsuits and other legal cases most involving trademark disputes The company has threatened many food businesses with legal action unless it drops the Mc or Mac from trading names European Union In April 2017 Irish fast food chain Supermac s submitted a request to the European Union Property Office to cancel McDonald s owned trademarks within the European Union claiming that McDonald s engaged in trademark bullying registering brand names which are simply stored away in a war chest to use against future competitors after the trademarks had prevented Supermac s from expanding out of Ireland The EUIPO ruled in Supermac s favor finding that McDonald s has not proven genuine use of many trademarks canceling McDonald s owned trademarks such as Big Mac and specific Mc related trademarks within the European Union Burger King responded by trolling McDonald s by giving their burgers names that included the words Big Mac that also mocked the original burger which included Like a Big Mac But Juicier Like a Big Mac But Actually Big and Big Mac ish But Flame Grilled of Course In 2023 the EUIPO Board of Appeal partially annulled their decision after McDonald s filed 700 pages of additional evidence despite objections However on further appeal to the European Court of Justice the court ruled in 2024 that McDonald s had failed to prove the use of the Big Mac trademark in relation to chicken products or services associated with operating restaurants meaning Supermac s and other businesses are now free to use the Mac in their business names and in names for poultry products in Europe McDonald s retains the Big Mac trademark solely for its beef burgers The McDonald s group has had proceedings taken against it by the French Tax Authorities with possible charges of criminal tax fraud In July 2022 the group reached an agreement with the French judicial authorities to end criminal proceedings for tax fraud Malaysia On September 8 2009 McDonald s Malaysian operations lost a lawsuit to prevent another restaurant from calling itself McCurry McDonald s lost in an appeal to Malaysia s highest court the Federal Court On December 29 2016 McDonald s Malaysia issued a statement that said only certified halal cakes are allowed inside its restaurants nationwide Australia In April 2007 in Perth Western Australia McDonald s pleaded guilty to five charges relating to the employment of children under 15 in one of its outlets and was fined A 8 000 McDonald s workers said they were facing sexual abuse and harassment a year after there boss promised to clean up behavior at the fast food chain One 19 year old worker Matt told the BBC some of his colleagues were scared of going into work and that managers would touch up other members of staff Since the BBC s original investigation into the company the UK equality watchdog has heard 300 reported incidents of harassment United Kingdom The longest running legal action of all time in the UK was the McLibel case against two defendants who criticized several aspects of the company The trial lasted ten years and called 130 witnesses The European Court of Human Rights deemed that the unequal resources of the litigants breached the defendants rights to freedom of speech and biased the trial The result was widely seen as a PR disaster for McDonald s In 2021 it emerged that at least 50 employees had filed charges against the chains regarding harassment in the workplace in five years leading to the company instituting anti harassment training Some of the complainants also stated that they were verbally and physically harassed in retaliation for their complaints In 2023 the BBC conducted an investigation and reported that more than 100 current and recent UK workers at outlets of the fast food chain allege there is a continuing toxic culture of sexual assault harassment racism and bullying In January 2025 it was reported that over 700 young workers had filed lawsuits against McDonald s UK alleging widespread harassment and discrimination The claims handled by the law firm Leigh Day involved current and former employees under the age of 20 and spanned more than 450 restaurants Following a BBC investigation in July 2023 testimonies highlighted issues such as racism homophobia ableism and harassment McDonald s UK dismissed 29 workers for sexual harassment in 2023 and established a specialist unit to investigate such allegations However unions argued that these measures did not resolve the issues Employees shared accounts of inappropriate behavior including homophobic remarks sexual advances and unwanted physical contact from managers Similar allegations had been raised in 2019 with the Bakers Food and Allied Workers Union reporting over 1 000 cases of harassment involving female employees In March 2025 the Equality and Human Rights Commission wrote to all 1 400 McDonald s branches telling them they must comply with their legal duties or risk enforcement action United States The 1994 court case Liebeck v McDonald s Restaurants examined a McDonald s practice of serving coffee so hot that when spilled it caused third degree burns requiring weeks of hospitalization and skin grafting surgery The trial outcome was an award of 2 86 million equivalent to 5 33 million in 2023 for the plaintiff 81 year old Stella Liebeck The amount was later reduced to 640 000 equivalent to 1 2 million in 2023 In 2019 a McDonald s employee Jenna Ries sued the restaurant chain over allowing sexual harassment in the workplace and described the working environment as toxic In 2023 an investigation by the United States Department of Labor found child labor violations at McDonald s franchises in the state of Kentucky which involved over 300 children two of them 10 year olds A total of 212 000 was levied against three franchises for the violations Further investigations uncovered child labor violations involving 83 minors at 16 different locations in Louisiana and Texas with imposed fines amounting to 77 572 Marketing and advertisingMcDonald s has maintained an extensive advertising campaign for decades In addition to the usual media television radio and newspaper the company makes significant use of billboards and signage Also it sponsors sporting events ranging from Little League to the FIFA World Cup and Olympic Games Television has been central to the company s advertising strategy To date McDonald s has used 23 different slogans in United States advertising as well as a few other slogans for select countries and regions Children s advertising McDonald s uses playgrounds games and toys to make children want to go to McDonald s Celebrity endorsements Sports champions In 1992 basketball player Michael Jordan became the first celebrity to have a McDonald s value meal named after him The McJordan a Quarter Pounder with pickles raw onion slices bacon and barbecue sauce was available at Chicago franchises In March 2014 a unique Sprite 6 Mix by LeBron James flavor of Sprite featuring the flavors of lemon lime orange and cherry debuted just before the NBA playoffs James endorsement of Sprite has also included the seasonal cranberry and winter spiced cranberry editions of the beverage James deal with Coca Cola and Sprite ended in 2020 with a new partnership with Pepsi and Mountain Dew launching in 2021 In January 2025 WNBA player Angel Reese became the first woman to partner with McDonald s creating the Angel Reese Special The meal consists of a Quarter Pounder with cheese bacon a new barbecue sauce medium fries and a medium orange Hi C or any choice of drink Ordering it as a double Quarter Pounder was promoted in reference to Reese s consistent double doubles during games Music artists In September 2020 McDonald s partnered with rapper Travis Scott to release the Travis Scott Meal a Quarter Pounder with cheese bacon lettuce pickles ketchup and mustard medium fries with barbecue sauce and a Sprite nationwide Scott designed new uniforms for McDonald s employees and released Cactus Jack merchandise using vintage visuals from the fast food chain s history The company followed up with the J Balvin Meal a Big Mac with no pickles fries with ketchup and an Oreo McFlurry in a partnership with reggaeton singer J Balvin LeBron James was a spokesman for McDonald s from 2003 to 2017 while co endorsing Coca Cola Sprite since early in his career In 2021 McDonald s partnered with Korean boy group BTS to release the BTS Meal in 50 countries around the world starting on May 26 in select countries The meal consists of a 10 piece Chicken McNuggets medium fries medium Coke and for the first time in the United States two spicy dipping sauces Sweet Chili and Cajun Space exploration McDonald s and NASA explored an advertising agreement for a planned mission to the asteroid 449 Hamburga however the spacecraft was eventually canceled Sponsorship in NASCAR The McDonald s sponsored car of Jamie McMurray in 2016Bubba Wallace in a McDonald s sponsored racing suit in 2022 McDonald s entered the NASCAR Cup Series in 1977 sponsoring Richard Childress for one race Between the years 1977 and 1986 McDonald s would only sponsor a handful of races in a season In 1993 McDonald s became the full time sponsor for the No 27 Junior Johnson amp Associates Ford driven by Hut Stricklin In 1994 Stricklin was replaced in the car by Jimmy Spencer who would go on to win twice that season The following season McDonald s would move over to the No 94 Bill Elliott Racing Ford driven by team owner Bill Elliott McDonald s stayed with Elliott until the 2001 season when they moved again this time to the No 96 PPI Motorsports Ford driven by rookie Andy Houston However when the team failed to field a car for the entire season McDonald s became absent from NASCAR until 2004 when it joined Evernham Motorsports as a part time sponsor for drivers Elliott Kasey Kahne Elliott Sadler A J Allmendinger and Reed Sorenson until 2010 During the 2010 season McDonald s would enter its longest partnership with a team at Chip Ganassi Racing sponsoring the No 1 Chevrolet driven by Jamie McMurray until his final race in the 2019 Daytona 500 McDonald s moved to CGR s No 42 of Kyle Larson whom the company sponsored until his suspension in 2020 and also had a one race partnership with Richard Petty Motorsports No 43 Chevrolet driven by Bubba Wallace in 2019 and 2020 McDonald s continued working with the No 42 under new driver Ross Chastain in 2021 and also joined Wallace s new team 23XI Racing as a founding partner Sports awards and honors McDonald s is the title sponsor of the McDonald s All American Game to draw fans college coaches and NBA decision makers CharityMcHappy Day A Ronald McDonald House collection box in Framingham Massachusetts McHappy Day is an annual event at McDonald s during which a percentage of the day s sales go to charity It is the signature fundraising event for Ronald McDonald House Charities RMHC In 2007 McHappy Day was celebrated in primarily Canada According to the Australian McHappy Day website McHappy Day raised 20 4 million in 2009 The goal for 2010 was 20 8 million Ronald McDonald House Charities Ronald McDonald House Charities is a global network of more than 260 Chapters that is made to help families access medical care for their children and family support services in more than 60 countries and regions throughout the world In 2022 over 182 million were donated to Ronald McDonald House Charities from McDonald s its franchisees and its customers McDonald s Monopoly donation In 1995 St Jude Children s Research Hospital received an anonymous letter postmarked in Dallas Texas containing a 1 million winning McDonald s Monopoly game piece McDonald s officials came to the hospital accompanied by a representative from the accounting firm Arthur Andersen who examined the card under a jeweler s eyepiece handled it with plastic gloves and verified it as a winner McRefugee McRefugees are home in secure people in Hong Kong Japan and China who can use McDonald s 24 hour restaurants as a temporary hostel Future plansMcDonald s has many plans to expand digitize and reduce carbon emissions in the near future Restaurants expansion McDonald s wants to add 900 McDonald s restaurants in the U S by 2027 In the world they want to create more 10 000 in the world totaling 50 000 restaurants globally by 2027 Sustainability changes McDonald s has committed to eliminating deforestation from its global supply chain by 2030 for beef and four other commodities The company also has a 2050 net zero carbon emissions commitment to bring global carbon emissions down Digitizing the Arches Digitizing the Arches is a new initiative of McDonald s From this McDonald s announces a partnership with Google to automate restaurants using artificial intelligence and Google Cloud technology They also plan to expand the McDonald s loyalty program from 150 million to 250 million 90 day active users by 2027 McDonald s is also planning to expand its digital ordering system to 30 of deliveries originating from their app by 2027 See alsoArcos Dorados Holdings The Founder a 2016 biopic of Ray Kroc and the business history of McDonald s International availability of McDonald s products List of countries with McDonald s restaurants List of hamburger restaurants List of largest employers List of fast food restaurant chains MaDonal a restaurant in Iraq that copies many features of McDonald s Maxime McDuff amp McDo a 2002 documentary film about the unionizing of a McDonald s in Montreal McMillions a 2020 HBO documentary miniseries about the McDonald s Monopoly promotion scam that occurred between 1989 and 2001 Sundae Bloody Sundae a public relations controversy in Portugal McDonald s and unionsNotesIn some markets including the United States McDonald s like many other restaurant chains refers to its frozen dairy based beverages as shakes rather than milkshakes for legal reasons ReferencesPurdy Chase April 25 2017 McDonald s isn t just a fast food chain it s a brilliant 30 billion real estate company Quartz Archived from the original on July 26 2022 Retrieved November 23 2021 Maze Jonathan February 26 2015 Why McDonald s won t ever get rid of its real estate Nation s Restaurant News Archived from the original on July 26 2022 Retrieved November 23 2021 Enrique Hernandez Jr McDonalds com Archived from the original on February 11 2018 Retrieved April 1 2020 Bomkamp Samantha June 13 2016 Mcdonald s HQ Move Is Boldest Step Yet in Effort to Transform Itself Chicago Tribune Archived from the original on June 28 2023 Retrieved May 1 2017 2021 Annual Report PDF McDonald s IR February 24 2022 pp 3 8 13 14 16 17 18 30 43 44 48 55 Archived PDF from the original on July 6 2022 Retrieved July 18 2022 Why You re Technically Not Able To Order A Milkshake At McDonald s Daily Meal September 9 2023 Archived from the original on September 13 2023 Retrieved September 20 2023 MCDONALDS CORP 10 K February 22 2019 Archived from the original on March 29 2019 Retrieved April 17 2020 McDonald s Corporation 2023 Annual Report Form 10 K United States Securities and Exchange Commission February 22 2024 Retrieved March 2 2024 Skrabec Quentin R 2012 The 100 Most Significant Events in American Business An Encyclopedia Santa Barbara CA ABC CLIO p 206 ISBN 978 0 313 39862 9 Hughes Mark January 4 2008 Logos That Became Legends Icons From the World of Advertising The Independent ISSN 1741 9743 Archived from the original on October 3 2009 Retrieved February 4 2024 Who Made America Innovators Ray Kroc www pbs org Retrieved May 21 2025 McDonald s future Near West Side neighbors air parking traffic safety beefs Chicago Tribune June 23 2016 Archived from the original on November 25 2020 Retrieved August 7 2016 Hufford Austen June 14 2016 McDonald s to Move Headquarters to Downtown Chicago The Wall Street Journal Archived from the original on November 22 2020 Retrieved August 7 2016 McDonald s Headquarters Opening in West Loop Offers Food From Around The World April 24 2018 Archived from the original on April 25 2018 Retrieved April 25 2018 via CBS Chicago McDonald s Opens New Global Headquarters in Chicago s West Loop July 4 2018 Archived from the original on October 24 2020 Retrieved July 5 2018 Budzyn Dan September 13 2022 Who Owns More Land Bill Gates McDonald s or The 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28 ISBN 0 8118 0936 6 Horovitz Bruce McDonald s Sends In the Clown Again USA Today ISSN 0734 7456 Archived from the original on September 8 2023 Retrieved February 4 2024 Wagner III John Hollenbeck John R 2020 Organizational Behavior Securing Competitive Advantage Routledge ISBN 978 1 000 33490 6 McDONALD S St Louis Park Historical Society Retrieved April 30 2025 Bomkamp Samantha November 21 2017 McDonald s museum in Des Plaines will be demolished next month Chicago Tribune Retrieved April 30 2025 It s sad people have forgotten about 21 McDonald s massacre victims resident says BorderReport July 18 2024 Archived from the original on July 27 2024 Retrieved April 30 2025 Smith Andrew F 2009 Eating History 30 Turning Points in the Making of American Cuisine New York Columbia University Press p 224 ISBN 978 0 231 14092 8 Ray Kroc Entrepreneur October 9 2008 Archived from the original on December 17 2020 Retrieved May 29 2019 McDonalds Museum Juan Pollo Archived from the original on March 10 2012 Retrieved May 14 2012 Elliott Farley October 27 2023 California s unofficial McDonald s museum is a fast food fever dream sfgate com Archived from the original on October 27 2023 Retrieved October 27 2023 Kincheloe Joe L 2002 The sign of the burger McDonald s and the culture of power Temple University Press ISBN 1 56639 931 9 OCLC 47140812 Archived from the original on February 4 2024 Retrieved February 19 2023 Hilts Philip February 24 1994 McDonald s Bans Smoking at All the Sites It Owns New York Times Archived from the original on November 12 2020 Retrieved May 10 2025 McDonald s wants a digital age makeover Archived from the original on September 23 2006 Mickey D s McMakeover Archived from the original on May 24 2006 Bruce Horovitz May 9 2011 McDonald s revamps store to look more upscale USA Today Archived from the original on June 26 2012 Retrieved June 26 2012 McLean Rob McDonald s closes seating at corporate owned restaurants amid coronavirus outbreak CNN Archived from the original on December 17 2020 Retrieved July 10 2020 Saxena Jaya March 17 2020 Corporate Owned McDonald s Will Only Offer Drive Thru Takeout and Delivery Amid Coronavirus Pandemic Eater Archived from the original on November 12 2020 Retrieved November 12 2020 Haddon Heather July 28 2020 Coronavirus Pandemic Squeezes McDonald s Profit The Wall Street Journal Archived from the original on December 17 2020 Retrieved July 28 2020 Fanatics Preach Fast Food Evangelism Fox News Channel July 23 2011 Archived from the original on March 28 2012 Retrieved August 3 2011 Dand Khyati January 10 2022 This Is The Exact Date McDonald s Shamrock Shake Returns In 2022 Mashed com Archived from the original on August 31 2022 Retrieved September 5 2022 Valinsky Jordan January 10 2024 McDonald s is bringing back a fan favorite after four years CNN Business CNN Archived from the original on January 25 2024 Retrieved January 12 2024 Double Big Mac comes to McDonald s this month Here s what s on the limited time menu item USA TODAY Archived from the original on January 12 2024 Retrieved January 12 2024 Cheeseburger Green Chile Double McDonalds Archived from the original on March 10 2022 Retrieved March 10 2022 Smith Michelle July 4 2019 10 Awesome McDonald s Foods You Can Only Get In America The Travler Archived from the original on April 10 2022 Retrieved March 10 2022 Russ Hilary June 22 2021 U S fast food chains cut discounts push pricy meals post pandemic Reuters Archived from the original on April 11 2022 Retrieved April 11 2022 McDonald s Quietly Removes Happy Meals from Value Menu QSR magazine October 22 2018 Archived from the original on June 28 2022 Retrieved April 11 2022 Black Michelle Lambright January 14 2025 This Is the Best Deal on the New McDonald s McValue Menu Taste of Home Retrieved May 20 2025 Encinas Amaris New year new menu McDonald s launches McValue platform extends the 5 Meal Deal USA TODAY Retrieved May 20 2025 McDonald s is going for healthier fare and greater digitisation The Economist January 28 2017 ISSN 0013 0613 Archived from the original on February 4 2017 Retrieved February 5 2017 McDonald s to remove corn syrup from buns curbs antibiotics in chicken Reuters August 1 2016 Archived from the original on December 17 2020 Retrieved September 4 2017 McDonald s says classic burgers no longer have artificial ingredients Free Malaysia Today September 28 2018 Archived from the original on October 21 2018 Retrieved October 1 2018 McDonald s Removing Artificial Preservatives From 7 Classic Burgers Archived from the original on October 26 2020 Retrieved October 1 2018 McDonald s says classic burgers no longer have artificial ingredients AFP com Archived from the original on September 28 2018 Retrieved October 1 2018 McDonald s makes move to ditch artificial preservatives colours and flavours NewsComAu Archived from the original on December 17 2020 Retrieved October 1 2018 Garcia Tonya McDonald s to launch its own plant based burger the McPlant after Beyond Meat test MarketWatch Archived from the original on December 17 2020 Retrieved November 9 2020 Sozzi Brian November 9 2020 McDonald s unveils its own meatless burger McPlant a year after Beyond Meat test www yahoo com Yahoo Finance Archived from the original on December 16 2020 Retrieved November 12 2020 Pochin Courtney Gibbons Lottie December 29 2022 McDonald s announces menu change for 2023 with new burger Liverpool Echo Archived from the original on January 16 2023 Retrieved January 16 2023 McDonald s Is Releasing A New Type Of Ice Cream amp Fans Are Impressed Delish June 13 2024 Retrieved June 21 2024 Qiao Kunyuan 2022 Mao and markets the communist roots of Chinese enterprise New Haven Yale University Press p 241 ISBN 978 0 300 26883 6 OCLC 1348572572 Joshi Shiv September 4 2024 McDonald s partners with Central Food Technological Research Institute CFTRI for developing nutritional products India Retailing Retrieved September 4 2024 Telling Marie July 29 2020 Here s How 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